Best Hosted VoIP and Cloud Business Phone System for Modern Business Communications

Business Phone System and Service Providers today operate much differently than they did a few years ago, due in large part to the proliferation of the cloud and virtualization. If your company is considering upgrading or installing a new cloud business phone communications system, Hosted VoIP (Voice over Internet Protocol) is a great option. The benefits of using this kind of system extend far beyond features, affordability and many businesses or organizations continue to be surprised by the ways this Business Phone Communication Services can help them. Vitel Global Communications believes in finding the right business phone system for your company and we will work with you every part of the installation to figure out the best business phone system solution for your business. Here are some features that will be your favorite benefits of Our Hosted PBX and VoIP Phone System and Services.

AFFORDABLE PRICING

If you have a legacy business phone system, it takes a lot of time and effort to add features beyond basic functionality. These extra features can also require costly new hardware or additional business phone services. More often than not, these small upgrades can be time-consuming and involve costly service charges.
With our hosted VoIP, features like caller ID, voicemail, call forwarding, and conferencing are already integrated with most of the plans and features automatically included, you won’t have to worry about your ever-expanding business phone bill or be surprised by the cost of extra hardware installations.

USER-FRIENDLY

We have seen enormous developments in technology over the last decade. The technology used to be synonymous with “hard to use”–but not these days! Because the culture surrounding technology has adapted toward being user-friendly, you can get the benefits of new technology without struggling to figure out how to use it.
Hosted VoIP is far easier to use than most people think. Your new platform will let you make calls and receive calls very similarly as you would on a traditional VoIP phone system. Hosted VoIP service providers focus on making the set up easy, especially if your company doesn’t have an IT team or a tech guru. When we install a VoIP system in your office, Vitel Global Communications Experts will make sure you understand every aspect of the business phone system before we’re finished.

24/7 SUPPORT

Hosted VoIP systems typically involve only limited amounts of hardware and a simple setup. In some cases, all you have to do is plug in your phones! Hosted VoIP providers can finish most of the setup remotely with 24/7 support.
Also, because the service runs on the cloud, you won’t need devoted IT employees to maintain the system. Upgrades will be pushed remotely and you can add, change, move, or delete users yourself if you prefer. On the rare occasion that you experience any downtime or issues with the system, reputable Hosted VoIP providers offer 24/7 support at no extra cost.

EASY INTEGRATION AND SCALABILITY

If you’re already using technology to organize your employees or communications, you would be surprised at how easily Hosted VoIP solutions can actually integrate with your current business communication system. For example, if your organization uses a cloud based CRM platform, your hosted VoIP phone system could be integrated to pull up client records when that client calls in. Voicemail to email functions can streamline communication, making it easier than ever to track clients’ needs and problems. Hosted VoIP systems also scale very easily, because the platform doesn’t exist on-site and won’t be limited by space or resources. When you’re a growing organization and you want a system that can grow with you.

FLEXIBILITY

With traditional VoIP and business phone systems, you always need a physical landline to make or answer calls. In order to be productive or client-facing, your employees need to be locked down to desks and locations. Hosted VoIP service integrates with CRMs, Helpdesk and other everyday applications for efficient communication, sales and support.

HOSTED VOIP CAN CHANGE YOUR BUSINESS COMMUNICATIONS

Interested in any of these benefits? Contact America’s Phone Guys today! We can walk you through all of your options, designing the perfect VoIP phone system that will grow and change with your business communications.

How To Have A Extraordinary Cloud Business Phone System With Minimal Spending

We are happy to announce that more additions to our continued progress in making business phone system calling – experience and quality – flawless.

Any type of Call Centers and Business Enterprises often deal with a lot of calls and clients on a daily basis. With that each of the small interactions and services around, these customer care giants cannot afford to interfere around with sub-standard services and faulty business phone system.

Not to say that any small business would twist with their customer service. Even they cannot afford to lose any customer due to a bad business phone system.

As a business owner, you might want to pick a service that offers consistent tech support and quick easy to manage all shortcomings in the service and when it occurs.

This factor is important for any business to maintain their communication and not lose their customers due to any problem that occurs at the technical end of the business phone system. Also, exhaustive support helps you to streamline the installation process wiring, hardware support, and the programming of software as per the business’s requirements.

As a business owner dealing with customers, you should focus on your customer and not on the reliability of your business phone system. Once you have selected a good support based service for your business, you would have to extract your requirements.

This step is important as it will form the basic functionality that your business phone will provide. Here are a few questions that this step will help to find out the answer:

What kind of features do you need for my business phone system?

How can you increase your staff’s efficiency?

Which business phone system would be suitable for the size of your team?

What are the insignificant features and services that you won’t need?

Is it scalable?

Does the business phone system offer flexibility?

Customer experience is the most trending and go-to aspect of any brand wanting to exploit in the market for profit. Therefore, it is not extremely surprising or impressive that businesses are growing increasingly fond of cloud business phone system for all their communication requirements. Now, cloud-based business phone systems are used by people for just about everything from the storage of data, apps and software services to Analytics and the replacement of large and bulky systems.

These services do provide many advantages, so it is not surprising that cloud systems are useful for business communication as well. There are several aspects to a Cloud business phone system that would warrant a steady investment, but before we study reasons to invest in the best Cloud business phone system, let us look at some of the basics of Cloud business phone services.

They are customer-oriented and user-friendly and offer a bundle of features with really affordable plans. Factoring the demands of businesses, cloud business phones are often consolidated with several different business softwares (CRM’s) to provide a seamless business phone system solution for several different requirements.

They’re cheaper, more flexible and provide more features. A cloud business phone system can replace an entire network of wires, hubs and desk phones and let you go on about your calls using computers or even smartphones.

Apart from these major updates, we have optimized a lot of things behind the scenes and continuously working hard to improve call quality, speed and user experience.

Get A Better Cloud Business Phone System and Services Platform At Better Price

When it comes to cloud business phone services there are a large number of companies in the USA that uses Vitel Global Cloud Business Phone services and they can be perfect for the best small business telecommunication systems. Vitel Global Communications is a leading organization or company in the telecommunications industry.

If you feel that there are some features that your business could benefit from, but you just are not ready to spend thousands of dollars. Vitel Global Communications has the solution for you, consider a refurbished phone. If you need additional phones or your main control unit stopped working we have what you need to keep your business running. We have multiple service technicians ready to service your Vitel Global Communications cloud business phone system today. We offer competitive rates and same day service.

Whether you have to buy a new cloud business phone system because yours is failing or you are evaluating investments in new cloud business phone system, your purchase decision should be framed by the following objectives:

Improve Employee Productivity
Enhance Customer Service
Lower Cost

If your business phone system investment does not address at least one of these objectives, you are simply putting a new piece of plastic on your desk and likely missing an opportunity to improve your business.

The following are conversations you should be having with a prospective sales assistant. If the salesperson is not asking you these types of questions, you are working with the wrong person.

PRODUCTIVITY

1. Do you have employees who work out of the office? Would it make sense for your customers to be able to reach them any time, any place?
2. Does your staff carry smartphones or tablets? If they could manage their messages (voice, fax, e-mail) from their devices, would it help them do their jobs?
3. Have you invested in a Customer Relationship Management(CRM) or Sales Automation package (SAP)? How important are metrics to your business?
4. Do you keep business contacts in either a CRM system or in an Outlook Contacts or similar address book?
5. Do you frequently have conference calls with multiple outside parties?
6. Do you have IT staff that can handle changes to the system or will you need outside support?
7. Does staff move within the office frequently?
8. Do you have multiple locations? Can you transfer calls from location to location?

Enhance Customer Service

Do you have either a formal or informal call center? Are your customers frequently looking for the same person or groups of people?
Do your clients spend time waiting on hold for help?
Would it be a benefit if your customers could call your staff directly?
What is your customer’s biggest frustration when they call your company?

Do you have to ask the same questions of many callers (i.e. what is your account number)?
Is your turnaround time getting back to customers too long?
Would call volume metrics to make it easier to schedule staffing for key phone positions more effectively?
Would it be useful to be able to record conversations? Is there a legal need to record calls? Do you bill your clients for time on the phone?
Do you provide the same information repetitively? Are your clients calling to ask questions where the answer resides in a database?
Do you need to confirm appointments or manage a schedule? Is there a need for mass notification?

Lower Cost

When was the last time you reviewed your network services? Have you looked at what several carriers can provide for voice and internet access?
Are you currently under contract with your carrier?
Do you have dedicated to answering calls, if so, does the call volume vary?
Are you expanding into new markets or geographic areas? How are you supporting the remote operations?
Do you make international calls?
Do you provide your staff with cell phones or reimburse staff for their personal cell plans?
Do you track phone usage and assign costs to departments?
If you have a call center, do you track agent productivity and follow trends?
How much do you spend with your current vendor on service calls? How many times do you pay to have program changes or moves on your phone system?
Do you have a budget for the technology investment? What ROI is acceptable?

Vitel Global Communications New Cloud Business Phone Service

Now it is a great time to rethink your business’s operations and consider making some upgrades. Now that the new year is in full swing, Many companies today are long overdue for an upgrade to their cloud business phone system in the USA. Cloud business phone services in USA are moving fast. Although cloud-based business technology is not exactly new, we’re still learning the different ways it can be used to improve business operations and processes. While the cloud business technology has already proven to be a positive commodity to most businesses, there are still some companies out there who are fearful of integrating the cloud into their existing company infrastructure.

There’s nothing to fear about the cloud, but we can not understand why many are hesitant to change over to this new cloud business technology. Gain many of the benefits of the cloud without taking on as much risk by implementing a cloud-based business system, and we believe your company will see just why so many others continue to move in this direction.

In many ways, your business phone system in the USA is an integral component to the overall success of your business because it is one of the best forms of communications between customers and clients. A new business phone system is often well-worth the investment. Keep reading and discover how a new cloud business phone system can improve your business’s customer service.

When you start your business it becomes money is time and time is money. Overall engage, the quicker you can serve your customers and clients the more money you will be making because of its quick results. A Vitel Global Communications new business phone system and services can drastically enhance the efficiency of your business’s operations to the top level in the industry.

In the past years, the business phone system had given so many upgrades. This year phone system becomes cloud business phone system. This year you can easily scale up to 1,000 to 5000 users with a single control unit, without spending in costly of new devices of hardware. It showed more flexibility and scalability in the telecommunications industry.

VITEL GLOBAL COMMUNICATIONS FOCUS ON QUALITY OF THE PRODUCTS FEATURES AND SERVICES

When you’re setting up a business, selecting and integrating a communications system for your business needs, it is quite difficult to choose which is suitable for your Business needs. In order to deliver exceptional customer experiences and increase employee efficiency, your small business needs the same type of communication tools as larger enterprises, whether you’re just starting out or have been in business for a while.

Vitel Global has designed features and has incorporated abilities to improve employee productivity and services with respect to business communications. We have multiple features which are bound to bring results on the ground with the modern technologies integrated with our ideology now it is easy and inexpensive to install and deploy powerful communications network which you always wanted to work.
The best desktop cloud business phones, when combined with a robust cloud business communications platform, ensure that your employees are more productive and that your business can meet customer demand. Customer expectations will only get higher over time, so it’s imperative that small businesses prepare themselves now to deal with the increasing need to connect with customers quickly and effectively. The right business communication tools are essential to small business survival.

Vitel Global Communication LLC is committed to delivering the highest-quality products, services and features such as Cloud Services, Cloud PBX Solutions, Internet and data services, Email server services, IP Phones, CRM Integration, Additional Support, Premium Cloud PBX Unlimited, Auto-Receptionist, Unlimited Extensions, Advance Call Forwarding, Unlimited Calling Dial by Name Directory, Internet VFax Send and Receive, Flexible Answering Roles, 24/7 Free Customer Support, No Set-up Fees and No Contact Required including the industry-leading Vitel Global Virtual Office and the latest Polycom phones, at the best value to businesses of all sizes.

Vitel Global cloud business communications help businesses increase employee efficiency and improve customer service, crucial differentiators in today’s competitive market. Today, the ability to effectively communicate is directly linked to the ability to deliver outstanding customer experience. Customers expect the quick solution to the problems which leads to satisfaction. Satisfied customers stay loyal to you and will drive your bottom line. Unsatisfied customers share their disappointment and it could cost you more money. This is the actual fact, and it should be the absolute priority of every organization or business industry to empower their employees to deliver outstanding customer experience. In this case, Vitel Global Communications is the best in support to the customer satisfaction to meet their business needs.

Company: We provide a reliable business communication service to all types of company and expected features in the cloud business phone system and services. Vitel Global Communications, the best service provider for business phone system and services. A business phone system can improve your customer experience and save time generate good revenue. Cloud business phone system upgrading the version to give you the next level of quality and services.

Cloud PBX and VoIP services in the USA

Are you in need of a quality, reliable and affordable phone system that simply works. We offer best in class Cloud PBX and VoIP phone services in the USA, so you can focus on your business development, and not on your communication systems.
Our communication system is adaptable to fulfill your business needs and similarly works the way you need it. Whether you own a small business or mid-range organization, our communication systems have a solution to meet your needs at an unbelievable price when compared to other providers in the marketplace. For more details on our services please watch the below video

The Business Phone System in the USA

We are the Business Phone System providers in the USA offers VoIP and video phones to meet your business needs from the quality service provider at affordable prices. Get high-quality business desktop phones that work on standard SIP protocols that connect just like plug and play with your Vitel Global business service. Select from any manufacturer either Panasonic PBX system or Polycom SIP phones or Cisco VoIP phones etc., and start saving on all type of VoIP devices and plans, with our business phone, you can make unlimited calls to the US, Canada, India & 40+ other countries.
The key benefits of our VoIP phones services are as follows:
1. Anywhere Access
2. Cloud VoIP services
3. Maintain Office Number
4. Business Phone Features
5. HD Voice Quality
6. Video Calling
7. Text Messaging and
8. CRM integration

1. Anywhere Access:
Are you away from our office and in need of communicating with the team or client? don’t worry about your conversation, with our business communications mobile App or desktop App, you can access your phone remotely from anywhere.

2. Cloud VoIP services:
As the current technology has more reliability on cloud storage, we too have upgraded our system to be cloud compatible so that we and you never be out of storage and enjoy the complete features of our VoIP phone at its best.

3. Maintain Office Number:
Do you worry about taking a new connection by leaving an existing contact number? Don’t worry, to switch to our services it’s not mandatory to take a new connection, we do provide number porting feature so that you can switch to our service without changing your existing contact number.

4. Business Phone Features:
In general, you need a more efficient and reliable phone for business when compare to that of residential use as it will be used by many hands, the usage will be high, need effective call quality etc., along with that there will be more conference calls needed to carry business communications effectively, save the number, messaging, call reminder, music on hold, and lot more features are provided with our business phone system.

5. HD Voice Quality:
The primary feature of any phone is its voice quality both in hands & hands-free, our VoIP phones are built to produce and receive crystal clear voice.

6. Video Calling:
Most of the business communications required demonstrations, sharing visuals rather than simple voice conversations for convenient & better understanding of things, so our video conference phones are built with HD cameras which are ideal for all light conditions. So, that there won’t be any distortions or noise in both audio & video quality.

7. Text Messaging:
Most of the traditional phones are not provided with messaging services, and also for user who relies only on voice calls, doesn’t need this texting feature. But there are certain businesses who are mostly dependent on text messaging service equivalent to that of voice calls. So for such users, our VoIP phones are also capable of sending and receiving of text messages.

8. CRM integration:
CRM stands for Customer Relationship Management, where it plays a vital role in any business to maintain a continuous relationship with there customers for the better understanding of there customers and their activities for business development. Our IP phones do have CRM integration compatibility.

Business Phone Specialist in the USA

Are you looking for best in the class Business phone systems in your budget?
We are Business phone specialist in the USA, expertize and ready to help your organization with our next generation cloud-based business phone system with decades of experience and thousands of happy customers in the USA. We serve 1000s of business areas with the popular brand of business phone systems, we have business phone systems to meet any budget or need. Vitel global do voice and data cabling, transferring, appending, replacing, fixing, and also help you save dollars on your phone system and internet service.
We service many communities from Piscataway, Edison, Jersey City, Elizabeth, Vineland, New Brunswick, Toms River, Clifton, Lakewood, Atlantic City, New Providence, Lambertville, Dumont, Westwood, Rumson, Heathcote, Tenafly, Princeton, Linden, West New York, Plainfield, Sayreville, Hackensack, Pennington, Chatham, Lincroft, Hillsdale, River Edge, Little Silver, Haddonfield, Robbinsville, and other areas.

We are specialized in providing the office phones with easy to use, long-lasting, Cloud-based PBX, Unlimited calling, Unlimited extensions, Auto-receptionist, Dial-by-name directory, Internet vfax – send and receive, Toll-free or local numbers for voice and vfax, Departments with Call Queues, Advanced call forwarding, Flexible answering rules, high-quality & advanced features office telephone systems including digital technology enabled and VoIP products from popular Telephone makers such as Polycom, Panasonic, Samsung, AT & T, Cisco etc.,

Vitel global specializes in office phone systems for all range of businesses like small scale, medium range and large scale businesses. Whether your business has an individual phone line or multiple connections, either you have multiple extensions, long-distant offices or remote staff, VOIP phones, and mobile phones spread throughout your organization you can communicate hassle free with a variety of our office phones range.

You might be a small business, now you have the capability with the updated technology, and the ease to use a communication system that those large organizations enjoy with our office phones. All services provided at an affordable price-point, by a correct solutions provider here. Now your mid-range business can enjoy the office communication systems that you need to enhance. Are you having remote staff who works from residence? not an issue now you can connect them to your office for using both voice and data facilities to save price and enhance productivity.

Business-class phone systems with Multiple lines:
With advanced calling office phones, you can enjoy features including number Portability to VoIP system, Remote Voicemail access, Voice mail with e-mail notification, Ring groups, Follow me, Branch office support, As Many as you need VOIP Extensions, Virtual Receptionist, VoIP Fax or Fax over IP, Web-based intuitive configurator, Flash Real-Time Operator Panel, Call recording and reporting, Call waiting, Conference Calling – Conference Bridge, Night and Day Auto attendant, Call Transfer, Off Premise Extension – Remote Extension, Auto Attendant, DISA (Direct Inward System Access), Call Logs, Call back, Contact Management, Calendar CRM Package, Directory access, Billing, Automatic schedule backup (to increase the system survivability), Do Not Disturb (DND), Scalability, Lower overall total cost of ownership (TCO), and Local and/or Remote IP Phone Extensions with Voice Mail, Music on Hold!

Cloud based business phone system

Vitel Global is a cloud-based business phone system provider exclusively for organizations that require professional communication features

vitelglobal telecommunications awardCloud PBX System is the USP of Vitel Global. With the state-of-the-art hardware equipment and flawless technological optimizations, we are able to provide world class PBX features for an affordable price point, tailored for businesses with multinational offices. Call us now and get the most advanced digital communications to help your business scale new heights.

Cloud Business Communications features

Vitel Global Features

  • Cloud-based PBX
  • Unlimited calling
  • Unlimited extensions
  • Auto-receptionist
  • Dial-by-name directory
  • Internet vfax – send and receive
  • Toll-free or local numbers for voice and vfax
  • Departments with Call Queues
  • Advanced call forwarding
  • Flexible answering rules

Cloud Business Communications features from Vitel Global ensures you Reliability, security, and productivity all the time.