AI-Powered Unified Communications Platform for Modern Businesses
AI-powered unified communications bring calling, meetings, and messaging into one place—automating routing, responses, follow-ups, and insights so teams act faster, reduce manual work, and drive consistent growth.
AI-Driven Unified Communications Software for Smarter Connectivity
Experience AI-driven unified communications where voice interactions, real-time chat, virtual collaboration, and omnichannel touchpoints remain continuously connected. Intelligent automation streamlines conversation flow, handles follow-ups, and surfaces insights—helping teams stay responsive, coordinated, and efficient.
Stay Ahead with Next-Generation AI-Driven Unified Communications
Smarter business communication built with AI at the coreVitel Global delivers reliable unified communications through Vitel Business Phone System, Vitel SMS, Vitel Meet, and Vitel Omnichannel—combining VoIP, messaging, video, and APIs to improve collaboration, productivity, and operational efficiency.
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AI Vitel Meet
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VoIP Phone
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Unified
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Communication
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Business Phone Numbers
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Vitel Omnichannel
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Wholesale Voice
AI-Powered Business Communication Across Every Interaction
AI-driven VoIP and smart routing help teams manage conversations smoothly, maintain call quality, and stay connected without disruption.
Engage Customers with WhatsApp Messaging
Boost customer engagement with WhatsApp Business API, offering real-time chat, automation, and secure messaging—all from a single Vitel WhatsApp platform.
Smart, secure video meetings with built-in AI
Run secure video meetings with built-in AI features like transcription, summaries, recording, action items, and screen sharing for better collaboration.
A VoIP Business Phone That Works from Anywhere
Bring rich calling with a Vitel business phone number using a VoIP phone system into every corner of your workflow.
Instant & Reliable Business Messaging
Send and receive secure business SMS to customers, teams, and prospects—with high deliverability rates.
One Platform for Calls, Video, Chat
Call, message, meet: all in sync. Every interaction stays connected to context, CRM, and analytics.
Protect Your Business Communication
Secure your business communication infrastructure with advanced 360-degree cybersecurity solutions that protect voice, video, and data.
Local, Toll-Free & International Numbers for Every Business
Get local business phone numbers, 1800 toll-free options, and international or virtual numbers so customers can reach your business easily from anywhere.
Plan, Publish, and Engage From One Omnichannel Platform
Plan, schedule, engage, and respond faster across social media channels with measurable views, bulk actions, and analytics while your team collaborates in real time.
Scale Smarter with PAYG Wholesale Voice
Route global calls on a carrier-grade network and pay only for the traffic you use. No contracts, no unused minutes, and capacity that flexes with demand while quality stays consistent.
Stay Ahead with Next-Generation AI-Driven Unified Communications
Smarter business communication built with AI at the coreVitel Global delivers reliable unified communications through Vitel Business Phone System, Vitel SMS, Vitel Meet, and Vitel Omnichannel—combining VoIP, messaging, video, and APIs to improve collaboration, productivity, and operational efficiency.
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Business Phone System
AI-Powered Business Communication Across Every Interaction
AI-driven VoIP and smart routing help teams manage conversations smoothly, maintain call quality, and stay connected without disruption.
HD Voice Calling IVR Advanced Call Routing Voicemail Transcript Multi-Device Compatibility Integrations AI Call Highlights Call Recording & Analytics Auto Attendant Multi Site Management AI Call Summaries HD Voice Calling IVR Advanced Call Routing Voicemail Transcript Multi-Device Compatibility Integrations AI Call Highlights Call Recording & Analytics Auto Attendant Multi Site Management AI Call Summaries -
Business WhatsApp
Engage Customers with WhatsApp Messaging
Boost customer engagement with WhatsApp Business API, offering real-time chat, automation, and secure messaging—all from a single Vitel WhatsApp platform.
WhatsApp API Green Tick verification Scheduling message Broadcast Bulk Broadcast Multiple Groups Campaign Insights Global Webhooks & API Access Advanced & Interconnected Chatbots Smooth User Roles Automatic Chat Assignment WhatsApp API Green Tick verification Scheduling message Broadcast Bulk Broadcast Multiple Groups Campaign Insights Global Webhooks & API Access Advanced & Interconnected Chatbots Smooth User Roles Automatic Chat Assignment -
AI Vitel Meet
Smart, secure video meetings with built-in AI
Run secure video meetings with built-in AI features like transcription, summaries, recording, action items, and screen sharing for better collaboration.
HD Video and Audio One-Click Browser Join Screen Sharing Meeting Recording Post Call AI Transcription AI Summaries AI Action Items Breakout Rooms Live Chat, Q&A, and Polls Virtual Backgrounds Noise Suppression Waiting Room Host and Moderator Controls Speaker and Participation Stats Calendar Sync (Google, Outlook) Dashboard Scheduling Role-Based Access Encrypted Meetings HD Video and Audio One-Click Browser Join Screen Sharing Meeting Recording Post Call AI Transcription AI Summaries AI Action Items Breakout Rooms Live Chat, Q&A, and Polls Virtual Backgrounds Noise Suppression Waiting Room Host and Moderator Controls Speaker and Participation Stats Calendar Sync (Google, Outlook) Dashboard Scheduling Role-Based Access Encrypted Meetings -
VoIP Phone Service
A VoIP Business Phone That Works from Anywhere
Bring rich calling with a Vitel business phone number using a VoIP phone system into every corner of your workflow.
Call Forwarding Multi-level IVR Call Monitoring Automatic Call Recording Number Porting Multi device compatibilty International Calling / Numbers Video Conferencing (up to 500 participants) Audio Conferencing Integrations Call Forwarding Multi-level IVR Call Monitoring Automatic Call Recording Number Porting Multi device compatibilty International Calling / Numbers Video Conferencing (up to 500 participants) Audio Conferencing Integrations -
Vitel SMS
Instant & Reliable Business Messaging
Send and receive secure business SMS to customers, teams, and prospects—with high deliverability rates.
Unified Messaging Group SMS/Bulk SMS Text Message Invitations Business Texting SMS Marketing MMS Marketing Reporting Campaign Registry Unified Messaging Group SMS/Bulk SMS Text Message Invitations Business Texting SMS Marketing MMS Marketing Reporting Campaign Registry -
Unified Communications
One Platform for Calls, Video, Chat
Call, message, meet: all in sync. Every interaction stays connected to context, CRM, and analytics.
Call Forwarding Multi-level IVR Call Monitoring Automatic Call Recording Number Porting HD VoIP Calling IVR Auto Attendant Multi Site Management AI Call Summaries Call Forwarding Multi-level IVR Call Monitoring Automatic Call Recording Number Porting HD VoIP Calling IVR Auto Attendant Multi Site Management AI Call Summaries -
Communication API
Protect Your Business Communication
Secure your business communication infrastructure with advanced 360-degree cybersecurity solutions that protect voice, video, and data.
End-to-end encryption Multi-Factor Authentication Firewall Protection GDPR & HIPAA Compliance Voice API Customer Support Integration Chat API Call Reports Sales Performance Analysis API Integration End-to-end encryption Multi-Factor Authentication Firewall Protection GDPR & HIPAA Compliance Voice API Customer Support Integration Chat API Call Reports Sales Performance Analysis API Integration -
Business Phone Numbers
Local, Toll-Free & International Numbers for Every Business
Get local business phone numbers, 1800 toll-free options, and international or virtual numbers so customers can reach your business easily from anywhere.
Local Business Phone Numbers Toll-Free 1800 Numbers International Numbers Virtual Business Phone Numbers Vanity Numbers Number porting VoIP Numbers PBX Extension Numbers Direct Inward Dialing (DID) Numbers Fax Numbers Local Business Phone Numbers Toll-Free 1800 Numbers International Numbers Virtual Business Phone Numbers Vanity Numbers Number porting VoIP Numbers PBX Extension Numbers Direct Inward Dialing (DID) Numbers Fax Numbers -
Vitel Omnichannel
Plan, Publish, and Engage From One Omnichannel Platform
Plan, schedule, engage, and respond faster across social media channels with measurable views, bulk actions, and analytics while your team collaborates in real time.
Feed Preview Calendar Scheduling Grid Planner Bulk Upload Post Templates Centralized Inbox Comment & Reply Role-Based Approvals Workspaces Media Library AI Captions Analytics Dashboard Exportable Reports Mobile Access Multi-Brand Support Feed Preview Calendar Scheduling Grid Planner Bulk Upload Post Templates Centralized Inbox Comment & Reply Role-Based Approvals Workspaces Media Library AI Captions Analytics Dashboard Exportable Reports Mobile Access Multi-Brand Support -
Wholesale Voice
Scale Smarter with PAYG Wholesale Voice
Route global calls on a carrier-grade network and pay only for the traffic you use. No contracts, no unused minutes, and capacity that flexes with demand while quality stays consistent.
Volume-Based Billing No Contracts Multi-Carrier Routing Global Coverage SIP Trunking Real-Time CDRs Billing Portal Fraud Detection Automatic Failover DID Management Toll-Free Support SMS/MMS Support E911 Support API Access Volume-Based Billing No Contracts Multi-Carrier Routing Global Coverage SIP Trunking Real-Time CDRs Billing Portal Fraud Detection Automatic Failover DID Management Toll-Free Support SMS/MMS Support E911 Support API Access
Smarter AI Suite for Unified Business Communications
Vitel Global unifies calling, messaging, meetings, and integrations into one platform that grows with you. From your first line to multi-location operations, every feature is built for clarity, control, and scale.
AI-Powered Call Companion
Turn every call into clarity.
AI delivers instant call summaries, transcripts, and sentiment cues. Highlights are auto-captured, so nothing slips through. Download transcripts, share by email, replay audio, and get voicemails straight to your inbox.
Core Capabilities:
Instant Team Messaging
Collaboration Without Barriers
Your chat, business texting, and file sharing—secure, synced, and part of your business phone system. Perfect for keeping teams aligned across devices.
Core Capabilities:
Video Meetings
High-Definition Video Collaboration
Run client calls, stand-ups, or training with HD video and audio. Share screens, take notes, and record securely: across mobile, desktop, or browser.
Core Capabilities:
AI Meeting Assistant
Meet smarter. Decide faster.
AI creates ready-to-use recaps, transcripts, action items, and decisions for complete meeting clarity. Track participants, download agendas, replay sessions, and access instant recaps for seamless collaboration.
Core Capabilities:
Global Connectivity Backed by Proven Reliability
Stay connected and boost your productivity with the Vitel Global app, available on all major platforms.
100+
Countries with Seamless Connectivity
1.5 Million+
Calls Processed Every Hour
25 Million+
Total Call Minutes Managed Daily
99.999%
Guaranteed Network Uptime
100K+
Businesses Trust Vitel Global for Communication
Work Smarter: Connect Anytime, Anywhere
Desktop Application
A powerful tool for your main workstation
- Feature-rich for smooth operations
- Real-time analytics for better insights
- Team collaboration tools for efficient communication
- Custom workflow integrations to match your business needs
Download Links:
Mobile Application
Take your business calls wherever you go
- Make and receive calls on the go
- Instant access to client details
- Update records quickly from your mobile
- Push notifications to never miss an important call
Download Links:
Building AI-Powered Unified Communications Across Industries
Every industry communicates differently. Vitel Global adapts its AI-powered unified communications tools to support secure, compliant, and scalable conversations for businesses of all sizes.
Healthcare
Enable secure communication between patients and healthcare teams using HIPAA-compliant calling and messaging. With Vitel Global unified communication software, providers collaborate efficiently, respond faster, and protect sensitive patient data while delivering timely, coordinated care.
Financial Services
Simplify communication with clients and internal teams using secure, real-time calling and messaging. With the Vitel Global unified communication platform, financial organizations maintain privacy, meet compliance requirements, and improve transaction speed, client management, and team coordination.
Education
Enable clear communication and collaboration for educators, students, and administrators using calling, messaging, video meetings, and virtual classrooms. With Vitel Global unified communication tools, teams support remote learning, real-time interaction, and seamless coordination across campuses and locations.
Retail
Connect with customers using call, chat, and video communication across channels. With Vitel Global unified communication software, teams respond faster, provide real-time support, and deliver personalized shopping experiences that improve engagement, build trust, and drive retail growth.
Government
Maintain clear, secure communication across government departments using reliable calling and messaging systems. With the Vitel Global unified communication platform, agencies collaborate efficiently, share information securely, and ensure public services operate smoothly and without disruption.
Legal Services
Enhance client communication with secure, confidential calling and messaging. With Vitel Global unified communication tools, law firms protect sensitive information, manage calls efficiently, and enable faster, clearer exchanges between legal teams and their clients.
Real Estate
Connect with buyers through mobile-friendly listings, SMS alerts, and virtual property tours. With Vitel Global unified communication software, teams share updates in real time, engage prospects instantly, and support smarter buying, selling, and investment decisions.
Building AI-Powered Unified Communications Across Industries
Every industry communicates differently. Vitel Global adapts its AI-powered unified communications tools to support secure, compliant, and scalable conversations for businesses of all sizes.
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Healthcare
Enable secure communication between patients and healthcare teams using HIPAA-compliant calling and messaging. With Vitel Global unified communication software, providers collaborate efficiently, respond faster, and protect sensitive patient data while delivering timely, coordinated care.
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Financial Services
Simplify communication with clients and internal teams using secure, real-time calling and messaging. With the Vitel Global unified communication platform, financial organizations maintain privacy, meet compliance requirements, and improve transaction speed, client management, and team coordination.
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Education
Enable clear communication and collaboration for educators, students, and administrators using calling, messaging, video meetings, and virtual classrooms. With Vitel Global unified communication tools, teams support remote learning, real-time interaction, and seamless coordination across campuses and locations.
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Retail
Connect with customers using call, chat, and video communication across channels. With Vitel Global unified communication software, teams respond faster, provide real-time support, and deliver personalized shopping experiences that improve engagement, build trust, and drive retail growth.
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Government
Maintain clear, secure communication across government departments using reliable calling and messaging systems. With the Vitel Global unified communication platform, agencies collaborate efficiently, share information securely, and ensure public services operate smoothly and without disruption.
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Legal Services
Enhance client communication with secure, confidential calling and messaging. With Vitel Global unified communication tools, law firms protect sensitive information, manage calls efficiently, and enable faster, clearer exchanges between legal teams and their clients.
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Real Estate
Connect with buyers through mobile-friendly listings, SMS alerts, and virtual property tours. With Vitel Global unified communication software, teams share updates in real time, engage prospects instantly, and support smarter buying, selling, and investment decisions.
Celebrating Success with Vitel Global
Check out how businesses are achieving new heights with our powerful communication solutions.
“Vitel Global enhanced our communication workflows and customer experience, resulting in smoother operations and better team coordination.”
Sarah J.Operations Manager, TechForward Solutions
“With Vitel Global, we scaled our global communications without compromising service quality—making growth seamless.”
Mark R.CEO, GreenLight Enterprises
“Vitel Global’s Business Phone Service and Team Messaging have enhanced our internal collaboration, reducing downtime.”
Emily D.Customer Success Lead, CloudSync Innovations
“The Video Meetings feature offered by Vitel Global makes remote work and client collaboration feel as seamless as being in the same room.”
John K.COO, BrightWave Technologies
“The CRM Integration has given us a 360-degree customer view, improving response time and customer satisfaction.”
Rachel T.Director of Marketing, Apex Industries
“AI Calling Assistant gave us instant call summaries and actions. It’s boosted customer follow-ups!”
David ChenSales Director, Horizon Global
“AI Meeting transcripts and action items cut our reporting time in half. Huge efficiency gain!”
Maria GomezProject Manager, Vertex Solutions
One Platform, Endless Integrations for Smarter Communication
Connect Vitel Global to your existing business tools, zero coding required. Build workflows that bridge business telephone numbers, CRM, analytics, and automation.
How We Simplify Your Business Communication
Built for clarity, flexibility, and reliability, Vitel Global helps teams communicate smoothly and stay connected as your business grows.
Unlimited Nationwide & International Communication
Expand your reach with unlimited domestic and international communication, virtual numbers, and toll-free options—helping teams and customers stay connected globally without added complexity.
Mobile, Desktop & Web Apps
Work from anywhere using iOS, Android, desktop apps, and a secure web portal. Access unified communications and full controls across all devices, so conversations and workflows move with you.
Secure & Reliable with 99.99–99.999% Uptime
Stay protected with AES-256 encryption, HIPAA and GDPR compliance, and resilient disaster recovery—ensuring secure, reliable unified communications with 99.99–99.999% uptime.
Advanced Analytics for Smarter Communication Operations
Gain real-time visibility with unified communication analytics, detailed reporting dashboards, and performance metrics that turn everyday interactions into actionable business insights.
Integrated Video & Audio Conferencing
Host HD video and audio meetings with one-click access, screen and file sharing, and secure recording and transcription—keeping collaboration smooth and uninterrupted.
Quick Setup & Porting from Previous Providers
Migrate effortlessly with number porting, a plug-and-play setup, and guided migration support to ensure zero disruption to your business communication.
Global Connectivity for Distributed Teams
Manage virtual extensions, centralized admin dashboards, and multi-site call routing in one place, scaling your communication across locations with ease.
24/7 High-Touch Business Support
Rely on live 24/7 support, a dedicated success manager, and priority ticket resolution to keep your business communication running without interruptions.
Send Us a Message
Feel free to reach out to us with any questions, inquiries, or staffing requirements you may have. Our experienced
