ChatGPT in Practice: Real-World Applications
ChatGPT is an AI-powered customer service chatbot that’s leveraging artificial intelligence to automate customer service, save businesses money, and help them better understand their customers.
Artificial intelligence has been in the news a lot lately as technology gets more intelligent and allows machines to mimic human behavior more closely than ever before.
Our goal here is not only to explore how ChatGPT can be useful for your business but also to reveal some of our learnings on how these technologies have influenced our own lives.
We’ll look at how chatbots are useful in a variety of fields including business, education, personal health, and banking services just to name a few. Next, we’ll explore how technology is useful for leveraging AI in our classrooms and in the future of education at large. Finally, we’ll look at some potential pitfalls of using AI technology and what to do about it.
Introduction:
Before getting into the specifics of how chatbots are helpful in real life, you may want to brush up on some basic AI terms and how they relate to chatbots:
Artificial Neural Networks: Computer systems modeled after neural networks inside the human brain which are responsible for a variety of processes including speech recognition, navigation, decision making, and more.
Chatbots are now being developed by companies to serve as a medium for customer service inquiries. Companies have created bots to handle their customers’ messages. These bots can provide company information or help users solve their problems with products that they offer.
Here Are Some Of The Practical Uses
Content Generation
ChatGPT can be used to curate and create content in contexts such as travel, nutrition, and health. It can be helpful to generate content for web pages, blogs, and more. For example, a company may use it to generate content from a single database of content that it controls. Also, many businesses offer customer support via social media platforms such as Facebook and Twitter. With it, they can help their customers with those platforms as well by generating posts for them.
Content Curation
Used to filter out irrelevant information and deliver only the most useful content to users. Which can be especially helpful for users with low attention spans. It helps users only get the best and most relevant content or products. This is one of its most exciting applications.
Security and Surveillance
It can be employed to detect suspicious behavior via text analysis and speech analysis capabilities, which is especially useful for security and surveillance applications. In addition, it can also help banks detect money laundering activity through its semantic analysis capabilities.
Recommender Systems
By analyzing a user’s social network behaviors. ChatGPT can recommend products or services that are most relevant to the user context. Especially useful in times of overwhelming information abundance.
Fraud Detection
ChatGPT can be used to detect fraud and criminal behavior through its deep learning capabilities. This is a must-have for banks, governments, and companies that depend on high confidence in their data.
In security and fraud detection, online customers’ identities are often confirmed by an automated challenge. For example, a business might ask a potential customer to verify their address. Bots can validate real-life addresses, and confirm that the user is who they say they are.
Ad Hoc Queries
AI can be used as a knowledge database to answer ad hoc queries. For example, if you need to know how many calories are in a slice of bread, it can answer that question for you.
Data Analytics
ChatGPT can be useful for large-scale data analysis and operations such as entity extraction and relation extraction. A must-have for banks, healthcare companies, and others that depend on high confidence in their data.
Customer Support
AI in Customer Service can be useful in providing 24/7 customer support via chat by providing responses in real-time. Many companies use Artificial Intelligence in customer service applications. Use Customer Service Applications to answer frequently asked questions (FAQs). Also, it can be helpful in customer service and support applications. This is because the bot can generate a response that is tailor-made for a specific customer.
User Generated Content
Some businesses use ChatGPT to create user-generated content. For example, an e-commerce website may use it to help users create product reviews.
Online Property Management
The property management industry is a good application for it. With ChatGPT, a property manager can help clients navigate into the building and find the right room to speak with tenants. It also eliminates the hourly rate per agent that you would need to pay for property rental agency services. Using it in Financial Transactions can be helpful for mobile payments, helping users make transactions on the go.
Civil Service Support
In some locales that require civil service exams, ChatGPT can help people prepare for those exams.
Computer Exploitation
The computer exploitation industry has an ongoing need for software and scripts to automate various processes they perform. With it, companies in this industry can automate recurring and manual activities such as gathering data from web pages based on their own pre-defined parameters. See www.curtissuitea.
Business Phone Services
Companies that provide AI in business phone services use chatbot assistants to help customers search for the appropriate models. It acts as a phone directory, helping users find a local business’s phone number and automatically redirect you to their webpage where you can make a call. The assistant then provides the appropriate information and helps keep the call going smoothly. If there are any problems, then they will be handled by human agents who will resolve the issue.
Healthcare: Monitoring & Treatment
Another application of chatbots is to monitor and treat patients with health problems. They can monitor people’s conditions and remind them of their medication or medical tests. Phone services use a real-life human to monitor the user’s calorie consumption, sleep patterns, medication intake, dieting plans for weight loss, and heart rate during exercise. It also reminds users when they should take certain medications known for causing certain side effects when taken together or on an empty stomach. Business phone service in healthcare provides 24/7 support in more than 10 languages.
Education: Self-Learning Chatbots
Chatbots can also be self-learning. They can help the user improve in certain areas by monitoring and providing suggestions after every activity. The design is to provide students with feedback in relation to the scientific knowledge they have learned from experiments. It monitors the student’s activities and provides instructions on how they should improve their results. The assistant also informs students of additional material they can research and study. So that they will be better equipped to complete their assignments in school and perform well on tests.
Published: October 27th, 2023
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