Are you looking for a dynamic, powerful, and versatile business communication system?
Vitel Global communications is capable of meeting every criteria for the best VoIP service provider. The pandemic situation has brought a diverse change in every industry. Change has led to the movement of office business to remote business. The transition was never easy. However, we understand our clients’ requirements thoroughly and execute the plans in the most efficient way that can help your business to rule the market.
We believe that tough times don’t last but powerful remote communication does. Vitel Global offers a great opportunity to empower your remote employees with high-tech communication tools that can help them to be productive while working from home. Enjoy seamless collaboration with your clients, customers, or team members. You can accurately manage all the records. When CRM Link is used to taking or making a call, entering call notes is automatic. Your team can focus on customer interaction, yet records will always be complete and up to date. Share a strong and consistent connection with your customers and stay in touch 24×7. Our communication system with a smart IVR system let your agent do their 100% in every call. As the call is handled smartly and routed correctly to the respective department. Vitel Global offers secure and reliable communication services and provides Private and secure connections to protect sensitive information.
Our development approach supports scalability that allows you to choose and update the solution according to the business requirement. Vitel Global business phone system is capable of getting your business to magnificent heights, irrespective of your business size. Superior calling quality and service are our hallmarks and we strive to keep it that way. So call us today to explore all the powerful tools for business communication and equip your remote employees with the best business communication tools to enhance their productivity and performance.
Have you ever wondered that an intelligent business phone system allows you to establish your business anywhere?
The fantastic tools developed by Vitel Global Communications are specially designed to fit for every size of business and promote remote accessibility. The VoIP products we offer are designed to produce enterprise-quality phone services. Our customizable plans are truly painless as every client is important to us. You can get your plan adjusted as your business grows. Our mobile application is packed with all the significant elements of a cell phone app for business phones. We have redefined the standards of telecommunications networks in business.
Our business phone service is curated with more than 60+ features. These are designed to help small businesses to run more efficiently and effectively. Our business communication tools can help to gain the highest productivity with low cost. You can manage your business just from anywhere. Our sole purpose is to make your business ever ready to overtake every technical advancement in business communication. We have a wide range of office extensions along with virtual extensions. We have simplified every business communication process either it be extension dialing or call transferring. We offer amazing features including ring groups, that lets you route a call to multiple extensions at the same time.
Vitel Global Communication is the leading provider of cloud based phone system solutions. We can effectively transform the way you currently communicate with your customers, vendors and co-workers flexibly with less cost. The virtual receptionist can route the calls where they meant to be.
Hence, it saves time and effort consumed to understand where the particular call needs to be routed. The reliability and security we offer can easily maintain your business activities remotely. The advanced business phone system is for every business to fulfill every business needs.
While business organizations and enterprises from all over the world are facing so many challenges during this crucial time of Covid-19, Vitel Global Communications, the leading business communication system provider for all types of businesses, derives the ways to tackle these challenges with grace and leave every difficult circumstances behind that it could never affect the business in the way it is affecting now when everyone do not know how to handle this situation easily and improve the scalability of the business.
Calls, chat, conferences, Business SMS and everything that empowers your business communication needs to be seamless so that the flow of your business communication does not slow down in any situation. Vitel Global Communications is providing you with numerous business communication tools to make your business communication seamless and with this we thrive to these challenges caused by the Covid-19 crisis by making your business communication unified.
Vitel Global does not want you to walk around in a search of different communication services and spend a lot to empower your business communication, thus we provide you different communication services and tools in only one business phone system so that you do not even have to think that you are left without any kind of business communication tool and you do not have to separately spend for it.
Whether it is about to empower your mobile workforce or to provide unlimited communication tools in your hand, when you are with Vitel Global Communications you are not deprived of any communication service. We give you unlimited voice call, chat and business SMS features and apart from it we have got a vitel conference feature for you that is enhanced with conference bridging capabilities that improves the quality of your virtual meetings and makes it more effective. Moreover, our IVR System and CRM Integration are also there to increase your business communication efficiency and promote your business productivity.
Consider a situation in which your client makes a call to your business to communicate with your representative of the sales department but unfortunately he gets connected to a representative who is an expert in the support department. In this way your customer may get frustrated which can cause your business to lose business opportunities which further can lead your business to a huge loss and that you would never want to happen in any circumstance. So what to do in such conditions so that the customer gets connected to the relevant department which he is concerned about?
Vitel Global Communications provides you a Smart IVR (Interactive Voice Response) System in its Cloud Business Phone System infrastructure. IVR is based on the cutting edge evolution of communication technology which includes a computer operated phone system that interacts with your customers first when they try to reach out to your representative related to their concerned department.
But how does it work ?
The working process of IVR is as simple as the menu of a restaurant in which you can select your desired dishes which you want to enjoy. In the same way IVR allots some keys to the different departments such as 1 for sales, 2 for customer support etc. So when your customer makes a call to your business to raise their concerns, the computer operated phone system greets your customer and addresses the whole menu on the call such as press 1 for sales, press 2 for customer support etc. just like a waiter does in front of you in a restaurant. After the briefing, the customer can press the key related to their concerned department and the call is instantly and directly routed to an unoccupied agent of that department.
Vitel Global’s IVR system builds up a simple and specified module of the computer operated phone system so that the customer can easily understand the language of the briefing of the options.
Having a smart IVR system for your business improves the reliability of your business which not only makes you not lose your business opportunities but in fact help you to gain more of them.