The Future of Telephony is Dependent on VoIP Services

What are VoIP services?

VoIP Services is a technology that uses the Internet to make and receive calls. Unlike conventional telephone networks, it transforms a voice into digital signals or packets sent over the Internet.

Before reaching its destination, the signal from dialing a standard phone number is transformed into a regular telephone signal or an analog signal. You can also change your old landline into a VoIP phone system by adding just a specific adapter. 

With a VoIP phone, it enables you to place a call from a traditional phone linked to the adapter or a computer (using a softphone app).

Wireless hotspots allow you to connect to the Internet and use services wirelessly in airports, hospitals, and cafes.

Required Hardware:

A high-speed service, such as a local area network, or a high-speed Internet connection, like a cable modem, is needed.

On a computer, smartphones are required to use a VoIP app. These internet phones function similarly to conventional phones and connect to broadband connections. Dial as normal when using a VoIP adapter on your phone, and the service provider might also offer a dial tone. Install the corresponding service provider’s app from the Play Store, and sign in with your account information. Now, you are ready to make and receive calls utilizing a mobile device such as a VoIP phone.

Below are some of the important advantages VoIP offers that you should not ignore.


  • Some services offer features that are either not available with a traditional phone or only available for an additional fee.
  • It’s feasible to avoid paying for both a standard phone line and a broadband connection.
  • It is feasible to achieve a smoother connection than analog transmission.
  • Traditional phone lines are notoriously difficult to install, expensive to maintain, and difficult to replace. 

Contrarily, cloud telephony is comparatively easy to set up, administer, and maintain, even for folks who aren’t particularly tech aware.

  • The software solutions and web browser choices are available, which can greatly simplify system management, especially when adding new users. 

Additionally, web portals make adding, moving, and changing system configurations simpler and more convenient, proving VoIP scalable. 

  • It improves the adaptability and mobility of users.
  • Because they boost their users’ flexibility, a broad variety of software systems, including email, file sharing, and remote conferencing, can be integrated by users.
  • Long-distance calls are less expensive than regular landline or mobile calls.
  • In addition, internet calls between two or more PCs are frequently free; this implies that as long as you use VoIP service to communicate with co-workers and departments, it will be free. 

Calls from a PC to a landline may cost money, but the prices are substantially lower than those for conventional cell phones or landlines.

  • It enables users to manage both internal and external communications more affordably and effectively, and SMEs will be able to compete with firms. Also, business agents can communicate with potential clients for little to no money and also be able to engage with partners and customers over great distances.
  • It helps to raise worker productivity.
  • Users of this cloud telephony will be able to convene virtual meetings, conduct inexpensive international phone calls, and communicate via video conferencing; they can even use VoIP mailing features to share crucial business documents.
  • It has a wide range of calling features, including call transfer, call hold, call forwarding, call searching, auto-attendant phone menus, conference calling, and other services.


  • Depending on the service provider, backup power may or may not be provided, and some VoIP services become inoperable when the power goes out.
  • Not all VoIP services use emergency service numbers to connect to emergency services directly.

More reasons to prove that VoIP dominates the future telephony:

1. The Switch to 5G

All VoIP providers will have 5G technology shortly, and some are already transitioning from 4G to 5G. 

Due to its quicker connectivity, low latency, improved quality, and capacity to connect with various devices. 5G is causing a stir and will be a priceless asset for organizations. 

Thanks to its ability to increase overall corporate productivity, allowing them to draw clients and offer an unparalleled user experience.

2. Higher Mobility

There will be pressure on providers and their networks to prepare for a sharp rise in VoIP mobility services fully. It would support you while moving towards mobile computing in almost every aspect of your personal and professional life. 

Many businesses are interested in collaborating with single-service providers when it comes to managing their IT infrastructure, including VoIP hosting.

3. Integrated Services

The service providers are integrating themselves more and more, providing interactive alternatives that might help increase the effectiveness of business operations

Emails, calls, texts, and other communication tools can all be combined into one medium when you use modernized solutions to unify the communication system.

4. Automation tools

Business VoIP phones will be able to access essential automation components as it continues to grow to enormous proportions. 

VoIP Services

5. Cybersecurity

Cybersecurity is the main worry of both enterprises and suppliers in the modern digital world. But, it may become a manageable, less dangerous aspect of the organization when appropriate system monitoring tools and security procedures are in place.

Many advanced encryption tools are expected to be installed over the VoIP systems ensuring the highest level of security for the business calls.


From the above information, it is clear that the conventional landline cannot meet the practical demands of this world. It is digitalized, and information technology has grown to perform multiple tasks within no time. With its advanced features, VoIP technology is crafted to meet the current world business demands.

Many advanced solutions and services that are bringing huge profits in a short period to the organizations are offered by the leading VoIP service provider, Vitel Global Communications.

Significance of Cybersecurity in Cloud Phone System

Today, we are going to discuss the significance of cybersecurity in any Cloud Phone System.

Cloud Phone System is widely used to meet the communication needs in all organizations which function globally.

These have a few stressing issues, which are not able to be handled easily by the employees.

The threat of data being stolen by third parties unofficially is increasing on a daily basis.

The internal communication codecs have been compromised due to the vulnerability of the cloud system.

Also, we are going to know in detail about the measurements to be taken by the owners of the companies to safeguard their data without being peeked by others.

In this blog post, you are going to learn:

  • How do Cyber-attacks threaten the reputation of the organization?
  • The Vulnerability of Cloud hosted systems and the risks involved.
  • Necessary safeguarding factors to be considered while making use of the cloud services.

How do Cyber-attacks threaten the reputation of the organization?

Enterprises running on IP (Internet Protocol) telephony are often exposed to various types of data breaching issues.

Either this will impact the next quarterly report of the organization or the employees who are dealing with the securing of the data loss will get fired due to ignoring the loopholes.

But, hold on, not just the enterprises, every individual in this advanced technology-driven world might have faced at some point or the other a low time with the cyber-attacks.

Don’t dig deeper, if your mobile phone is working on a 4G Network and constantly receiving text messages or video messages regarding the lotteries or any other huge loan proposals, which are in no way close to reality are the traps by the cyber attackers.

Here, as an individual, data is secured by either erasing the phone’s user data or by uninstalling an application that is treated as a malicious one.

In the case of an organization that has onboard 500+ employees, it is not that simpler thing to perform something like erasing the data.

Cyber-attacks generally called hacker’s ultimate motive is either to expect huge ransomware from the victim.

They don’t care whether the victim can pay them or not, they will place a text box or a notification bar that demands the particular ransomware to get the lost data back.

Here, not all organizations can back up their files that are stored in the cloud, in that case, if a cloud service is hacked, every file will be corrupted and cannot be retrieved back.

For some huge companies, this will be a huge reputation risk.

Whatever the projects they are working on and the businesses they are associated with will lose confidence and eventually develop trust issues due to the cyber-attack.

They are not able to accept it as a hacker’s fault but consider it as a mistake of the victimized company for not having a secure firewall.

Most of the world’s reputed companies that provide software services globally have witnessed this many cyber-attacks.

Only those attacks which are filed as a complaint with the investigation departments are on the records, many companies will prefer paying the ransomware and getting their data back from being off the record.

The second thing mentioned above is an actionable point from the perspective of a company’s owner, but if anyone has chosen that way, it is also like encouraging cyber-attacks.

That is why many awareness programs are being conducted globally to spread awareness on what to do when you feel your data is compromised.

The vulnerability of Cloud hosted systems and the risks involved without Cybersecurity.

  • Cloud technology, after its inception, people have started working more productively and companies placed the huge burden of data handling on the cloud by removing it off their shoulders.
  • Here is the catch, wherever cloud technology is present, there will be a huge risk of data loss due to technical server issues or due to cyber attacks.
  • In the first case, data can be retrieved easily if the server issues are found and restored to normal, this can be done by the personnel working on-site within the organization in case of a hosted cloud system, or external expertise support is needed if that is hosted on the third party’s cloud provider.
  • In the second case, where we quoted the word cyber attack, it is not something that can be resolved by working internally, because the data which has been stolen is done with the purpose to defame your organization or exchanging something in between as cash or a material gift.
  • Cloud-hosted PBX systems are extensively used in the companies where they have branches spread around the world.
  • Communication challenges are said to be overcome with the help of cloud PBX.
  • Usage of IP phones and softphones will assist the employees to work more effectively without being worried about sharing their thoughts and ideas when they are working remotely or working from various locations.
  • If we discuss the advantages of Cloud PBX telephony, there are many. There is always a saying, that with such great power comes great responsibility.
  • When cloud PBX is used in any organization, the precautions and backup plans are streamlined.
  • The process will be in such a way that there will be a zero percentage of a data breach within the organization.
  • Unless any individual working within the organization leaks the data or takes an illegal step further.
  • Cloud PBX and VoIP transform the existing communication system into a more powerful one.
  • This can be done with help of transmitting information with the Internet as a medium.
  • To avoid any phishing, call interferences, and other cyber attacks, there is necessary of establishing a strong firewall that acts as a defense for your entire telecommunication system.
  • Companies that rely on the cloud VoIP providers have to ensure that the provider is running their services with strong security in terms of data encryption and end-end communication.
  • Small businesses have no other option than preferring to the cloud phone system provided by the service providers because of the space and aforementioned reasons like the risk of being hacked.
  • Here, the responsibility must be held by the providers before allowing their provisions to enter the market that their services are risk-free and ensure data privacy and security when coming to the cyber crimes happening in the world.  

Necessary safeguarding factors to be considered while utilizing the cloud services.

Based on the size of the organization, the security reasons may vary.

For small businesses, there will be no need for high-end data security since the employees are less in number and the on-site manpower is enough to monitor the security terms and identify any obligations related to the data protection and address them right away with the concerned individual.

For large businesses, that have employees widespread across the countries, and if they need to avail of the services from Cloud PBX providers, the board of that particular company has to arrange a meeting with the provider to clarify the security concerns and guidelines of the company.

If a provider considers security as a second option, then this would be not the best choice to meet your communication needs.

There are certain things to keep in mind while utilizing the cloud services, they are:

  1. An organization or an official body of operations has to stay in touch with the cloud service providers for verifying the quality of services by focusing on the security terms.
  2. Updating the software of softphone applications or other applications which are meant to run on the computers provided by the cloud service provider must be done regularly.
  3. Assigning a person or a team to look after the security compromising factors and identifying the loopholes is highly recommended.
  4. Changing the passwords now and then is an added benefit to avoid cyber threats imposed on your organization.
  5. Call monitoring, and call logs access can help identify any intrusion.
  6. Organizing webinars or on-site awareness programs for the employees to stay updated on the risks involved while utilizing the cloud services will reduce cyber threats.
  7. Applying Multi-factor Authentication (MFA) will provide additional security to your organization.

Demographics of Cyberattacks

We must be aware of the historical data concerning cyber attacks, this will provide more insight into developing a strong yet high-performing working module while working with cloud telephony.

These demographics are not placed here to either frighten you or warn you for not using the cloud services but to enlighten your approach and increase your productivity by taking the necessary steps mentioned above while using the Cloud services.

CountryAverage Cybercrime Cost (In millions of dollars)Increase from 2017
United States23.729%
United Kingdom11.431%
Source: DataProt | Ivana Vojinovic

According to the news published on The Hindu dated July 05, 2021, more than 1000 companies have been affected by the attack on Miami-based firm Kaseya[1], and the hackers, in this case, have demanded $70 MN.

By considering all these cyber threats, the organizations must double-check the services they are availing of to be clear from such unexpected things in the future.

How is the Vitel Global Business Phone System enhancing business efficiency?

Global Business Phone System by Vitel Global

When it comes to an effective communication system for any organisation, the Vitel Global business phone system is the best option. The Vitel Global phone system is well-known for its efficient data and voice services, which aid in improving communication between businesses and customers.

Unified Communication as a Service (UCaaS) and smooth video conferencing are two of the excellent services provided by the Vitel Global business phone system. All of these services contribute to a company’s efficiency in a variety of ways, including increased productivity and customer service, improved communication between employees and customers, increased sales, and advanced features. Furthermore, having a modern phone system, such as Vitel Global, is highly recommended and required for businesses in order to provide efficient communication.

Here are some of the ways the Vitel Global phone system improves organisational efficiency.

Improved business phone system between the company and its customers

The Vitel Global business phone system is well-known for improving communication and thus improving the relationship between the company and its customers. This improves business efficiency by allowing the phone system to be connected to the same network as other businesses. This will, however, increase the effectiveness of a network and eliminate the need to use two separate data networks.

Vitel Global cloud phone system can provide a specific company with high-quality voice telephone, cabling, and software, all of which will help to ensure that the system is operating properly. As a result of all of this, there will be more room for productivity.

Enhancing Collaboration

One of the most important benefits of using the Vitel Global phone system is that it improves employee collaboration. Instead of each employee dialling into a different video conferencing system, they can all be connected to a single network. All workers or staff will be able to participate in audio and video conferencing in a single call session as a result of this. When connected to the internet, these calls can be made from any smartphone or PC.

Increased sales and improved customer service

Customer service, sales, and technical departments are all areas of a company that rely on an effective phone system. However, the Vitel Global phone system has ideal features that will meet the requirements of these departments.

To summarise

Using the Vitel Global phone system is one of the best decisions you can make. As previously stated, this phone system offers unrivalled services that will help improve the efficiency of your business, resulting in increased sales and productivity. The Vitel Global phone system is essential for increasing business efficiency because it includes features like audio and video conferencing, group messaging, voice call recording, and much more.

With the best and most efficient phone service, you can boost the efficiency of your business communications and watch your company grow at a faster rate.

Vitel Global has developed cutting-edge digital solutions based on artificial intelligence technology.

DOCTORS’ DAY – March 30, 2021

National Doctor's Day wishes

March 30 is celebrated as Doctors’ Day, it is an annual observance aimed at appreciating physicians who help save human lives everywhere. Doctors have always been an indispensable part of society. It is a national day in the US to honour the work of doctors and other front-line medical staff.

On this precious occasion Vitel Global Communications salutes to the real heroes fighting for us against COVID-19 pandemic.

Doctor’s day first started in 1933 in Winder, Georgia, and since then it’s been honored every year on March 30 which was the first anniversary of a doctor using ether anesthesia by Dr. Crawford W. Long. On March 30, 1958, a Resolution Commemorating Doctors’ Day was adopted by the United States House of Representatives. Then in 1990, legislation was introduced in the House and Senate to establish a national Doctor’s Day. President George Bush signed a public law designating March 30th as “National Doctor’s Day.”

On National Doctors Day, we acknowledge the remarkable personalities who give treatment, find cures for the diseases and illnesses, and never waver in their efforts to treat every patient with the nobility, respect, and compassion they deserve.                We are grateful for our real heroes and appreciate their efforts in serving humanity.

Vitel Global Communications wishes you a colorful & wonderful Happy Holi.

Holi Wishes 2021

Vitel Global Communications wishes you a colorful and wonderful Happy Holi.

Enjoy the festive spirit and bright colors of life. Holi is a spring festival to say goodbye to winters. It is believed that Lord Krishna used to celebrate holi with colors and hence popularized the same. This festival of colors represents triumph of good over evil. There is a symbolic legend to explain why Holi is celebrated as a festival of triumph of good over evil in the honour of Hindu god Vishnu and his devotee Prahlada.

Holi – the festival of colours, is celebrated by people smearing each other with colours. Delicious gujiyas and a serving of ‘bhang’ is also an integral part of Holi celebrations in India. Earlier, Holi colors used to be made from flowers of ‘tesu’ or ‘palash’ tree and known as gulal. The colors used to be very good for skin as no chemicals were used to make these. But amidst all definitions of festivals, the definition of colors for sure have changed with time.

Our whole team wishes you Happy Holi and may the festival of colors brighten your life with health and prosperity.
Vitel Global Communications has been connecting the world since 2009, serving its clients with Cloud-based VoIP business phone solutions and will continue to give its best…

March 22nd World Water Day 2021

World Water Day Wishes

The theme of World Water Day 2021 is “Valuing Water”. This day is celebrated to keep in line with Sustainable Development Goal number 6 which is aimed at achieving water and sanitation by all for 2030. World Water Day is an annual United Nations (UN) observance day held on 22 March that highlights the importance of freshwater. As we celebrate World Water Day Being a leading VoIP service provider Vitel Global Communications raise awareness of the global water crisis.

Here are some of the wishes / quotes :

  • World Water Day is not to be congratulated, but Water in the World must be saved! Let’s save Water!
  • Let’s save and wisely use water as needed. Let’s plant and care for trees to pass on springs for a sustainable future. World Water Day, saving water, Save water for future, inheritance of springs, World Water Day
  • Water is life. Save water save life. Life not only for humans, but animals, birds, etc too- all living ones including trees. A green growth will fetch more water. Today, we wish you to think and use water sustainably as it is a finite resource.
  • Thousands Have Lived Without Love, Not One Without Water. – W.H.Auden
  • “A river is more than an amenity, it is a treasure.” ” Justice Oliver Wendell Holmes
  • No Water. No Life. No Blue. No Green. – Sylvia Earle
  • There is No Small Pleasure in Pure Water. – Ovid
  • “Don’t flush our planet’s most valuable resource.”
  • ” Don’t let the water run when you brush your teeth.”
  • Pure Water is the World’s First and Foremost Medicine. – Slovakian Proverb.
  • “Filthy water cannot be washed.” ” West African Proverb
  • “It’s a strange world of language in which skating on thin ice can get you into hot water.” ” Franklin P. Jones
  • Water is the Best Natural Remedy. Drink Your Way to Better Health.

Take the water crisis seriously and act towards it.

Happy International Women’s Day 2021

Happy International Women's Day Wishes

Equality and empowerment are the privileges deserved by all human beings. 8th March is celebrated as Women’s Day all across the world. It is held to recognize the achievements of women, celebrate their diversity, and raise awareness about women’s equality and rights. It was first celebrated in 1911 by Clara Zetkin. At this event, Vitel Global Communications warmly wishes Happy Women’s Day to all the women out there. Vitel Global encourages women to grab every single opportunity that can give a better tomorrow. One woman plays many roles, she is daughter, sister, leader, and giver. Women are capable of achieving their dreams along with providing a better future to the whole nation. Vitel Global Communications is empowering businesses with a perfect state-of-the-art communication system. The communication system can add value and quality to your conversation. With our high-tech services, we are acknowledged and ranked as the best VoIP Cloud communication service provider. 

The theme for this year’s International Women’s Day is “Choose To Challenge”. It indicates that a “challenged world is an alert world, and from challenge comes change”. Right motivation and accurate decisions can certainly lead you towards your destination. Vitel Global is aimed to work with dedication to provide the best communication system across the globe. We commit to empowering women through various initiatives in the workplace and our community. It is observed that the small businesses are commonly owned and run by male employees. With our amazing 60+ data and voice features, we are capable to help your business grow with enhanced productivity. This occasion offers an opportunity to reflect on progress made, to call for change, and to celebrate acts of courage and determination by ordinary women who have played an extraordinary role in the history of their countries and communities. Therefore, we choose to challenge every barrier that comes in women’s empowerment.

Happy World Hearing Day 2021 from Vitel Global Communications…

Happy World Hearing Day

“Hearing care for all” is the theme for World Hearing Day 2021. On this occasion, the World Health Organization (WHO) encourages actions that can promote hearing and ear care. Vitel Global Communications wishes World Hearing Day and states that the art of conversation is the art of hearing as well as of being heard. To be able to communicate and being heard are important aspects of every organization. Businesses play an important role in the development of a community. The Telecommunications Industry holds the utmost importance in every enterprise. So Vitel Global with its team of qualified professionals putting its efforts to provide the best communication system for every size of business. Our state-of-the-art business phone tools offer the best features that can derive high productivity. We provide industry-leading products, services and support that have made us the best VoIP communication service provider. Our services are capable of integrating all the remote employees despite their location or time zone.

WHO focused on the theme of this event and encouraged the vision to ‘Screen, Rehabilitate, Communicate’. And as a leading business communication solution provider, Vitel Global allows you to reach customers anywhere with unlimited call capacity. Our VoIP services give you access to 60+ voice and data features. Empower your employees with advanced hardware and flawless technological optimizations. We are known for world-class PBX features at affordable price points. Enjoy the reliable and secure communication system. Our support team will help you with implementation and setup at no additional cost. Vitel Global is making a difference in business communication. Our services have redefined the business communication standards. You can get your tailored business plans and adjust as your business grows. You easily conduct the virtual meeting and conference calls. Call us to get the most advanced digital communications to help your business scale at new heights.
Happy World Hearing Day 2021 from Vitel Global Communications.

Vitel Global Communications Wishes A Very Happy New Year To You & Your Family

Sometimes some hindrance comes in a task which causes it really hard to resume and you prefer to start it over again. Just like this you get an opportunity in your life with the start of every new year to start your work which you were unable to do in the past year. With the beginning of every year, you get a fresh chance to start your life over again with the new goals and destinations. No matter how many failures and how many disappointments you have faced, no matter how many opportunities you have lost, no matter how many times you have fallen but if there are only a couple of things in your heart, hope & courage you can get everything you desire in your life.

The start of the new year is celebrated all around the world in different ways but there is one common thing that is to welcome the new opportunities and pray to God for every we got from his side and wish for the wellness of the upcoming year. So, it is the best occasion to be celebrated with everyone around us and start a new year with full joy and happiness.

Vitel Global Communications, the unified business communication system provider, Wishes A Very Happy New Year To You & Your Family, we wish for your Success & Joy. May the prosperity knock your door and the happiness comes with every single step of your way and you get the faith, courage and strength to handle every situation with grace and make good progress in life.

This new year we set a resolution to improve our business phone tools to make your business communication more seamless and productive. Celebrate the New Year’s eve with your family and have a blissful start of the New Year and set new resolution to improve the world and improve yourself.

Vitel Global Communications Wishes You, Your Family And Friends “Merry Christmas”!!!!!!

Situations are never certain for anyone’s life, if today is a good time then it is not known how it will be on tomorrow but we have to live our life in our ways and go through every situation. When there is a good time we have to fully enjoy it and if there is a bad time then we have to face it with courage and overcome it. When there is happiness in our life we got to cherish every moment of it with every person we got in our surroundings because the more we share it the more it spreads.

In this sequence we have some days in a year fixed to enjoy with each other and spread happiness everywhere. Happiness and bad time comes differently in every person’s life but there are only these festive days in which we forget all our problems, issues and bad things and cherish the day with our neighbours, relatives and well wishers.

The 25th of December, the Christmas Day is really a big day for everyone. It is one of the biggest festival celebrated all across the world. Christmas is symbol of joy, love and equality and most importantly it is the the of the almighty God with whose blessings we get the courage to move forward in every bad circumstances of our life, it shows that every person has the right to be happy and celebrate their life.

As the whole world fights against the Covid-19 crisis, in this way this year the Christmas Day becomes more significant as we need that courage and strength to fight against the crisis and by celebrating and cherishing the day with each other, only for the short time but we at least forget what the whole world is going through and we still can enjoy our life with each other and by this we get the company of other people which gives us strength.

Vitel Global Communications from all our hearts wishes you and your family & friends “Merry Christmas”. May you get the courage and strength from God that you need to move forward in your life. Cherish every moment of it with your family, friends, neighbours and well wishers and have a blissful Christmas Eve with everyone.

But while you enjoy it, do take necessary precautions of Covid-19 virus so that you and your family members stays safe.