The Complete VoIP Phone Services Guide You Need

A thorough explanation of VoIP Phone Services, including its definition, advantages, steps involved in setup, and available VoIP software, the only manual you’ll need to fully understand VoIP is this one!

Voice over Internet Protocol (VoIP) is one of the most innovative ways for businesses to talk to each other.

The Internet Protocol, often known as an IP address, describes how devices and computers interact with each another online.

Cloud PBX Phone System collectively refers to many technologies that enable voice and video communication via an internet connection avoiding the need for a traditional landline for making and receiving calls.

Few takeaways about VoIP:

  • Numerous firms have adopted IP Phones at an increasing rate over the years. Consumers are becoming more demanding, and they want you to respond quickly. Majority of the customers prefer phone conversations to other modes of communication.
  • Most of the firms are converting to VoIP phone services from traditional phone lines.
  • The top corporate duties enhanced by VoIP systems are managing messages,answering calls and working remotely.
  • With VoIP, businesses have witnessed a rise in productivity.

How does VoIP function?

The speech is converted into a digital signal that is sent as data packets over the internet via a VoIP system. The VoIP provider and your device exchange these signals. This implies that VoIP may be used as long as you have an internet connection. Because of this, there is no need for conventional phone lines.

VoIP Phone Services Advantages:

There are always advantages and disadvantages associated with anything. Even while VoIP PBX phone system have many more advantages than negatives, being aware of both will help you make a more educated choice.

Let’s look at VoIP’s advantages now!

  • Affordability: The lower cost of VoIP over traditional phone networks is a big benefit. From the initial setup fees to the ongoing indirect costs, VoIP offers several cost-cutting opportunities, allowing your business to get better services for much less money. Research shows that using a VoIP service cut phone costs for businesses by more than 60%. Subscription-based VoIP phone systems are often billed monthly, with the pricing plan including all functions. Because VoIP has lower rates for long-distance and international calls than traditional phone systems, it can save a lot of money on phone bills.
    Also, because VoIP is often hosted in the cloud, no need to buy expensive equipment for your employees to be able to make calls from their desktop, laptop, or smartphone.
  • Easy to scale: Using a VoIP phone number also has the benefit of automatically changing according to the needs of your business.
    VoIP system may easily add more phone lines with a simple purchase and installation features scalability.
    Additionally, VoIP systems provide access to sophisticated call features. Most VoIP phone systems are scalable, so VoIP providers offer a range of price plans that gradually add more features to meet the changing communication needs of your business.
    This update is often created to be simple and painless, allowing your company to take advantage of greater opportunities and expand.
    Additionally, get rid of desk phones and other gear, you won’t have to worry about investing in costly hardware or a dedicated phone line when your business expands.
  • Advanced call features: The VoIP system, allow access to many calling features that improve the quality of conversation for both sides.
    Call recording, call routing, call forwarding, caller ID, and many other features are just a few of these. Even at the lowest level, they are often already part of plans for business phone systems.
  • Adaptability: VoIP services are not limited to the workplace, so workers no longer need to be there to make or receive business calls. As long as they have an internet connection, the team will always be in contact and use your home computer, laptop, tablet, or mobile phone to make and receive calls from the same phone number.
    Additionally, this enables remote working possibilities for your company’s workers at no additional expense. Make calls from anywhere, keep in touch when traveling, and never miss an important call again, even if you’re away from your desk.
  • Scale on a global level: Using VoIP Phone Solutions would undoubtedly be quite beneficial for any business if it runs worldwide as this makes it simpler to contact leads and prospects from all around the world without worrying about expensive telecom company prices.
  • It’s simple to install and configure: Because firms only need to download an app or interact with a VoIP software provider to move over your current business number, setting up a VoIP system is simple. If you have any physical phones, connecting them with an Ethernet wire to the internet router should be simple. So, utilize VoIP, no hardware installation is necessary. 
  • Simple to use: Because many VoIP systems are designed to be user-friendly and intuitive, using a VoIP phone system is simple.

VoIP Phone Services Disadvantages:

  • Depens on Reliable Internet Connectivity: Even if a VoIP phone number has all the communication capabilities and cutting-edge call features, it is useless without the internet. The quality of your calls’ voice depends in large part on the strength of your internet connection. That means a bad connection might create issues in the call quality.

How to configure VoIP

Adopting VoIP software might be hard, but it can also be a great way to learn about your teams needs and help the business grow. The general procedures one must follow when configuring the VoIP software are shown below.

1. Establishing a budget: Establishing your budget for VoIP software should be the first step search parameters and considerations will be determined by your budget.

2. Estimating the user base: How many team members will utilize it straight away? How many more individuals do you think will use it in the future? You might want to keep an eye out for VoIP software providers that give many users access to a single number if they simply require a few virtual phone numbers for your VoIP.

3. Determining the demands on your phone system: To assist you to focus and identify the firm’s phone system demands, take into account your company’s needs, work arrangements, workflow requirements, call handling, and legal requirements.

4. Creating call flow: Depending on how teams are set up, various departments may have distinct call flows. Include your team and take their ideas into account as one can build the call flow to help with everyday tasks.

5. Differentiating between desired and required characteristics: Make a list of the capabilities of VoIP software should have to meet these demands. As you learn more about the advantages that VoIP software has over traditional phones, make sure to carefully weigh them against the needs of the business.

6. Verifying network bandwidth: Determine whether your current internet broadband connection can support a quick and fluid conversation experience for both home and office configurations.

7. Equipment requirements: While most VoIP software uses softphones, if your team still uses deskbound phone sets or needs a regular phone connection, check into VoIP-compatible phones and other equipment.

8. Research VoIP software vendors: Find a VoIP supplier that satisfies all of your needs in terms of functionality, corporate objectives, and spending limits. Always keep an eye out for VoIP software companies that provide a free plan, trial, or demo. Additionally, this is an excellent chance to interact with their customer service.

For availing the outstanding VoIP services with 24/7 customer support visit.

Best Business VoIP Services – Anywhere, Anytime

Technology impacts everyone’s lives through easier, more flexible communication solutions for start-ups, medium-sized, and large organizations. As communication either builds or breaks relationships with the respective clients, businesses must put more effort into the improvisation of technologies that bridge the gap between the customers and the business from any place and at any time.
The three main business service models managed on the cloud are as follows:

Software as a Service (SaaS): This is a cloud product where software acts as a service, which means consumers access the product directly from the browser without installing it on the system.

Platform as a service (PaaS): This product is used by large corporations to build large data centers that provide remote access to files accessible to all users worldwide.

They offer their infrastructure’s resources, security compliance, and network connectivity as a product to the end-users, which may be big-sized to mid-sized or small companies.

Advantages of Business Services:

  • Businesses don’t incur investments in additional infrastructure as UC (Unified Communications) performs multiple tasks at a time by multiple or single users. It’s easy to handle: handling the modern phone setup is easy for the employees in an organization through the best training the experts provide.
  • The business VoIP systems’ data storage capacity in the cloud automatically saves huge amounts of data.
  • Automation of Bulk SMS and other services: This allows for the automation of the Bulk SMS and other services processes.
  • Provides security: Business services need high security provided by the best and most reliable VoIP provider.
  • Secure, simple to use, highly adaptable, and scalable: Access VoIP services from anywhere and on any VoIP-enabled device.
  • Integration: API integrations are allowed with the system files like CRM and other applications.
  • Customer relations: Develop strong relationships with clients using business VoIP services’ advanced and powerful features.
  • Advanced features: Many advanced features are useful for successful relations, leading to expanding your business across the globe.
  • Cloud-hosted PBX system helps to deliver high definition (HD) quality voice calls which are upgraded accordingly.
  • Excellent scalability: The most useful advantage of business systems is scalability, which helps add resources without putting effort into adding extra lines.
  • Real-time monitoring: Real-time monitoring of the communication services delivers instant reports.
  • Data redundancy and disaster recovery: If an unintentional disaster occurs, businesses have no chance of losing data because it is backed up in multiple data centers across multiple locations and can be archived whenever needed.
  • Flexibility: They are ultimately flexible as they can be accessed and connected from any location, device, and time.
  • The only limitation for any business service is to maintain stable, high-speed internet connections for performing uninterrupted services.

Vitel Global Business Services’ role anywhere, at any time:

Vitel Global Communications is one of the leading companies among the 10 innovative communication solutions companies published in the popular magazine.

We render multiple business solutions focusing on the communication tasks of start-ups, mid-sized, small, and large organizations, which are discussed in brief:

  1. Solutions for Cloud PBX and VoIP: Integrate our cloud technology solutions into your cloud-based communication infrastructure.
    It’s simple to use.
    User-friendly interfaces.
    Low call costs.
    Excellent support.

  2. UC, or Unified Communications, is a modernized solution bringing all possible communication channels like fax, chat, mail, video, and audio onto a single platform while you are using VoIP calls from any place and at any time.
    Scalability
    Disaster recovery
    Operator console
    Cloud communications

  3. SIP Trunking: Make unlimited calls from local to global by converting the regular phone to VoIP using the SIP trunking method.
  4. Mobile VoIP: It encourages remote working utilizing one of the best VoIP-enabled devices like mobile devices, where the team of employees needs to install the app from the play store, log in with their details, and start making and receiving calls.
  5. API Integration: It’s easy to manage the integrations between the system files or applications with VoIP services.

Features of Business VoIP Services:

We provide more than 60 features. Of course, it is impossible to put down the full description of the features. A few of them are given below:

  • Call transfer
  • Hold the music
  • A virtual receptionist
  • External and internal extensions
  • Conference calls
  • Call waiting
  • Call recording
  • Call reporting
  • System access from the inside
  • Call back
  • Call logs
  • Contact management
  • CRM integrations

For more details regarding the complete list of the features, Visit VoIP Service Features.

Set up our services right away:

Follow our steps to install the setup over your office systems like software, and then the Vitel expert team accomplishes it within hours.

For hardware VoIP services, all the requirements like ATA, ISP’s router, and phone are provided and installed by our support team, available round the clock to answer all your installation or any VoIP service issues instantly.

We offer our reliable communication services to businesses classified into three plans:

Unlimited Premium Cloud PBX:

  • Expand your business.
  • Keep your existing phone numbers.
  • Unlimited calling.
  • No setup fees are required.
  • Online account access.
  • No contracts.

Small Enterprise Unlimited:

  • Caller ID.
  • three different ways to call.
  • Plans with unlimited calling.
  • No setup fees.
  • No contract.

Pay as you go:

  • Refill your account and buy the packages.
  • Get instant updates about your plan.
  • Check the balance, expiry date, and more.

Why are we unique?

  • Providing quality services is not only our aim, but we also focus on maintaining strong bonds with the existing clients and getting a positive vibe from them. But why?
  • Our business services delivered to the clients resolve complicated communication tasks easily as they are flexible and scalable.
  • Helps in business expansion through the powerful features integrated with our VoIP systems.
  • Though we handle multiple clients across the seas, we give utmost priority to every individual client.
  • Support them anytime, 24/7. It may be technical or non-technical issues.
  • Giving the highest level of security to business communications through powerful encrypted networks.
  • The best plans are available at a minimal cost.
  • We get the feedback from our clients, and our support team works on them to resolve them then and there.
  • Allows customizations based on the business requirements.
  • We don’t impose contracts.
  • No additional charges are incurred for additional support.
  • No upgrade fees are imposed.

Let us begin our journey immediately by registering on our website.

How to Choose the Right Business Phone System

VoIP  Business Phone

One of the dominant, successful technology implemented in the communication world replacing the traditional phone systems is VoIP. Voice over Internet protocol (VoIP) is a new way of communication technology implemented in businesses or in residential areas. It is a technology that allows users to make telephone calls over an IP network or the internet by sending sound packets between the receiver and the caller. The communication process in the VoIP technology follows the process of sending data packets over the best path avoiding jitters and latencies.

Businesses small to big have changed the style of communicating with their clients mainly residing out of the boundaries. There are many benefits provided by the organizations bringing huge profits compared to the implementation of traditional phone system bills.
Before learning the benefits obtained through the implementation of the VoIP system in your business, let us see what VoIP in technical terms is? working of VoIP, and other details.

What is VoIP?

VoIP stands for voice over internet protocol, also called IP telephony. It is a process of delivering voice communications over the internet. VoIP converts analog voice signals to digital signals using the internet. This technology is becoming popular day by day because of the many benefits and advantages delivered by the VoIP phone system. The VoIP phone system has become a remarkably successful communication tool in diversified business areas.

Types of VoIP Phones

There are two types of VOIP phones which can be setup for your business communications requirements

  • Hard phones
    Hard phones are like traditional phone systems which can be set up on your desk that can be used for

    • Access voicemail
    • Forward calls
    • Uses handsets, Bluetooth, headsets, and speakerphones
    • Arrange conference calls
    • Call blocking
  • Soft Phones
    Softphones mean making calls through apps installed on your computer, device, tablet, or mobile phone.

VoIP Working Process

The VoIP phone system implements packet switching technology that converts analog voice signals into digital signals or voice over the internet.

  • When a VoIP phone receives the digital signal from another VoIP phone, it classifies the digital data into information packets by putting the destination address on each data packet.
  • After the router receives data, it reaches the destination using the shortest path.
  • The data packets are converted again into voice or sound at the receiving side by putting the data packets in the correct order.

Features of VoIP phone

The features of the business VoIP phone system delivered by the VITEL GLOBAL phone are

  • Call Barge
  • Automated Call Distribution
  • Call Recording
  • Online User-Interface
  • Call The queue
  • Live Call Monitoring
  • Call Whisper
  • Voicemail Transcription
  • Reporting and Analytics
  • Virtual Attendant (IVR)
  • Call Groups

Benefits of VoIP Phone System

To choose the right VoIP phone system, one must lookout for the best features integrated that make it a powerful communication tool to meet your business needs.

  • No need of changing the existing number you are using in the present.
  • Allows parallel calls to interact with multiple users at a time.
  • Provides access to many features of the VOIP phone system.
  • Delivers higher audio quality.
  • Crystal clear voice.
  • cost savings

Cloud-hosted PBX solutions are high-cost savings as clients invest money only in the services that are required to be handled in the cloud.

  • Time Savings
    The setup time for installation, analysis, and provision is very less compared to the traditional phone system. Time can be saved in server maintenance; up-gradation of software is easy.
  • New hardware
    No need for buying additional hardware as a phoning system, such as an old phone system, can be used as it can be interfaced easily with the existing infrastructure or hardware.
  • Flexibility
    It is very flexible as the cloud PBX system provided by top PBX providers allows anyone to connect from anywhere across the globe using a smartphone, desktop, or PC, which allows employees to work from their homes.
  • Advanced features
    Many additional features like calling control, voice menu, time conditions, call recordings are upgraded continuously with no additional cost and effort.
  • High-Quality
    High-quality voice calls are delivered through cloud-hosted PBX over the internet with better compression rates and high internet speeds which are upgraded accordingly.
  • Scalability
    It provides high scalability as it can easily scale to meet high usage capacity depending upon the user requirement related to resources.
  • Real-time monitoring
  • Security

VITEL GLOBAL promises every business area for delivering the modernized communication platform to reach out to your clients or customers henceforth becoming successful in the market with cost-effective technology.

Every business irrespective of its size are trying to modernize their communication system by learning the commercial benefits obtained through the VoIP which is very inexpensive, easy to install and manage as they can be used from remote offices or homes and save your money.

  • Multiple tasks, single platform
    Employees can work on multiple projects linked to multiple clients into a single system that delivers a single bill thereby avoiding a monthly billing system.
  • Free calls
    Make free calls or internet calls on VoIP irrespective of geographic location which is the biggest saving for your organization as no need to pay additional bills for making international calls as in traditional phone systems that incur separate tariffs for international billings.
  • Get special features with zero cost
    The main benefit of the VoIP phone system compared to the traditional analog phone system is its features which are not included in the analog phone like call recording, call forwarding, IVR as mentioned before that doesn’t incur any additional charges to the organizations.
  • Tie-up with the best VoIP provider
    Vitel global provides the best and affordable business phone system to make and receive local to international calls at standard rates thereby reducing huge telephone bills.
  • No additional lines
    If you are planning to expand your business then there is a high increase in demand for communication with the clients who reside over the boundaries.
  • Unified communication
    No need to have a separate communication platform for clients and businesses working from office or from other remote locations as the teams working on a single project can communicate easily utilizing the advanced features of the VoIP business phone.
  • Handle multiple projects
    Organizations can achieve high productivity by handling multiple projects as they can meet the deadlines on or before time as you need not handle separate networks for voice and data.
  • Invest in VOIP of your choice

Organizations can implement hosted VoIP or premise VoIP systems, where you require an in-house expert to maintain the premise VoIP phone system, and hosted VoIP service provider takes the complete responsibility of managing the VoIP calls on a monthly or annual basis.

We suggest the organizations go for hosted VoIP provider as it is reliable, cost-effective, and easy to set up and manage.

Contact Vitel Global For VoIP Phone

Book Live Demo Today: https://www.vitelglobal.com/voip-live-demo

Send Your Query: enquiry@vitelglobal.com

Call: 848-500-0060

Three Ways VoIP Help You To Be More Productive

Introduction

We require some medium or device or channel to communicate our message to others both for personal and business purposes that is served successfully through telephones. These telephones were connected to the PSTN, i.e., the public switched the telephone network through cables at home or office. The traditional phone systems are used for communication local, nation-wide, and international at the customers’ level, incurring different costs on the customers. Later, cell phones were introduced in the market which brought tremendous change in the lifestyles of everyone, but still there are some organizations and residential areas where traditional phone systems are used for making calls.

Slowly, organizations small to big started implementing this latest technology VOIP business phone systems because of three major reasons.

1. Cost savings

The most important criteria that encouraged the businesses to shift towards the latest and advanced communication phone system is it saves huge costs for the setup, no need to pay extra call charges for the outgoing calls as you need to pay only internet charges.

No additional hardware charges are incurred.

  • Call charges are low when compared to the traditional phone system when you have international and nation level clients.
  • Even local charges are less as you will be imposed the charges of the plan selected prior.
  • No hardware maintenance issues are raised as the operations of the VOIP business phone system are managed in the cloud.
  • Reach the deadlines of your project brining the entire to work over single platform.
  • Check the plan details and their pricing in our website www.vitelglobal.com

2. Stay connected

The best feature that makes businesses to upgrade their traditional phone systems into VOIP business phones is you can stay connected with your clients from anyplace, anywhere and any device. The best feature integrated with the VOIP business phone is video conferencing calls where your employees feel as if they are interacting in live though it is virtual.

Reduces effort for the person who wishes to work from home by connecting directly with the existing internet connection connected to your using systems.

One of the best features integrated with the Vitel Global VoIP business phone system is you can easily connect using video conferencing with whoever you desire with HD quality of audio and video.

3. Flexible features integrated with Vitel Global

Businesses small to big are upgrading to new VOIP phone systems mainly because of the advanced features integrated with them which are not available with the traditional phone systems. The VOIP phone system is enriched with advanced features that are more than enough for making business calls.

When traditional phone systems are compared with the business VOIP phone systems, they are used only for making and receiving voice calls, but the major benefit of VoIP phones is video conferencing connects multiple users at a time with HD quality.

The best features integrated with the VoIP business phone system

• highly secured
• flexible
• easy texting
• conference calls
• 24/7 technical support
• affordable plans
• auto attendant
• mobile app integration
• centralized device control
• fast installation setup
• cloud control
• no hardware required.
• efficient client interaction
• scalable

These are the benefits achieved by installing an ip phone system for your business targets.

Vitel Global VoIP business phone is integrated with 30+ features for both incoming and outgoing calls including additional features with flexible rates.

Contact Vitel Global For VoIP Phone

Book Live Demo Today: https://www.vitelglobal.com/voip-live-demo

Send Your Query: enquiry@vitelglobal.com

Call: 848-500-0060

Best Hosted VoIP and Cloud Business Phone System for Modern Business Communications

Business Phone System and Service Providers today operate much differently than they did a few years ago, due in large part to the proliferation of the cloud and virtualization. If your company is considering upgrading or installing a new cloud business phone communications system, Hosted VoIP (Voice over Internet Protocol) is a great option. The benefits of using this kind of system extend far beyond features, affordability and many businesses or organizations continue to be surprised by the ways this Business Phone Communication Services can help them. Vitel Global Communications believes in finding the right business phone system for your company and we will work with you every part of the installation to figure out the best business phone system solution for your business. Here are some features that will be your favorite benefits of Our Hosted PBX and VoIP Phone System and Services.

AFFORDABLE PRICING

If you have a legacy business phone system, it takes a lot of time and effort to add features beyond basic functionality. These extra features can also require costly new hardware or additional business phone services. More often than not, these small upgrades can be time-consuming and involve costly service charges.
With our hosted VoIP, features like caller ID, voicemail, call forwarding, and conferencing are already integrated with most of the plans and features automatically included, you won’t have to worry about your ever-expanding business phone bill or be surprised by the cost of extra hardware installations.

USER-FRIENDLY

We have seen enormous developments in technology over the last decade. The technology used to be synonymous with “hard to use”–but not these days! Because the culture surrounding technology has adapted toward being user-friendly, you can get the benefits of new technology without struggling to figure out how to use it.
Hosted VoIP is far easier to use than most people think. Your new platform will let you make calls and receive calls very similarly as you would on a traditional VoIP phone system. Hosted VoIP service providers focus on making the set up easy, especially if your company doesn’t have an IT team or a tech guru. When we install a VoIP system in your office, Vitel Global Communications Experts will make sure you understand every aspect of the business phone system before we’re finished.

24/7 SUPPORT

Hosted VoIP systems typically involve only limited amounts of hardware and a simple setup. In some cases, all you have to do is plug in your phones! Hosted VoIP providers can finish most of the setup remotely with 24/7 support.
Also, because the service runs on the cloud, you won’t need devoted IT employees to maintain the system. Upgrades will be pushed remotely and you can add, change, move, or delete users yourself if you prefer. On the rare occasion that you experience any downtime or issues with the system, reputable Hosted VoIP providers offer 24/7 support at no extra cost.

EASY INTEGRATION AND SCALABILITY

If you’re already using technology to organize your employees or communications, you would be surprised at how easily Hosted VoIP solutions can actually integrate with your current business communication system. For example, if your organization uses a cloud based CRM platform, your hosted VoIP phone system could be integrated to pull up client records when that client calls in. Voicemail to email functions can streamline communication, making it easier than ever to track clients’ needs and problems. Hosted VoIP systems also scale very easily, because the platform doesn’t exist on-site and won’t be limited by space or resources. When you’re a growing organization and you want a system that can grow with you.

FLEXIBILITY

With traditional VoIP and business phone systems, you always need a physical landline to make or answer calls. In order to be productive or client-facing, your employees need to be locked down to desks and locations. Hosted VoIP service integrates with CRMs, Helpdesk and other everyday applications for efficient communication, sales and support.

HOSTED VOIP CAN CHANGE YOUR BUSINESS COMMUNICATIONS

Interested in any of these benefits? Contact America’s Phone Guys today! We can walk you through all of your options, designing the perfect VoIP phone system that will grow and change with your business communications.