What to do when every strategy fails in your business?

If you are running a business but sluggish after implementing many strategies, then don’t worry. This blog is helpful for those who are striving hard for success but are not aware of the modern systems.

Are you intrigued by new approaches? Learn about the latest technologies proven successful and dominant in the businesses implemented.

Cloud VoIP:

Cloud Pbx for small business enable businesses to manage their entire call management process over the internet. No hardware infrastructure is required to be installed at the office location as it is entirely handled in the cloud by the service providers.

Cloud VoIP

How VoIP Works:

  • The digital phones transmit voice over the internet that gets compressed into digital packets.
  • The digital packets get dispersed over the less-trafficked routes.
  • At the defined receiver side, the signals get uncompressed into voice.
  • Use desk phones, laptops, mobiles, or IP phones as VoIP devices.

Types of cloud solutions:

  • Software as a Service (SaaS): This is a cloud product where software acts as a service, which means the consumer can access the product directly from the browser without installing it into the system. For example, Gmail and other webmail services are free, and some other cloud computing can be subscription-based.
  • Platform as a service (PaaS): This is a cloud-based product used by large corporations to build large data centres that provide remote access to files accessible to all users worldwide.
  • AWS and Google are good examples which offer their infrastructure’s resources, security compliance, and network connectivity as a product to the end-users, which may be big-sized to mid-sized or small companies.

Steps to select the best VoIP service and provider:

  • Go to your favourite search engine and type in the Best business phone system provider.
  • Read the features, benefits, customer reviews, and plans and make a list.
  • Contact the most suitable service provider from the list.
  • Finally, sign in with the details and create your account.

So, VITEL GLOBAL COMMUNICATIONS is one of the leading VoIP service providers who has come up with reliable, affordable, and valuable services for our customers. Our company provides all the features mentioned above and advantages. For more details, visit www.vitelglobal.com.

VoIP Services are the Present Trend – Find out How?

VoIP Services:

Are you getting tired of the quest for VoIP services? Then read the best VoIP services providers, and VoIP API concepts.

Start with the basics:

Voice over internet protocol is the technology that allows users to make and receive calls over the internet. Generally, traditional systems follow the circuit packet switching technology connected to the PSTN or public switched telephone network. But the VoIP technology follows the digital packet switching method where the voice gets transmitted compressed into digital packets and transmitted over different routes with less traffic to reach the destination. Again, on the receiver side, it gets uncompressed into voice.

The other reasons analog phones are replaced with the latest systems are their flexibility and mobility. That means businesses can handle calls from any device accessed through the internet or anywhere. It’s not that you need to sit at your desk and handle the calls; it’s those complexities faced by the users in their office areas.

If your business is maintaining analog phones, connect them with the analog telephone adapter used to transmit analog voice signals over the internet. Service providers usually deliver Internet phones with high-quality features following the SIP protocols, so plug and play them over your desk.

  • Softphones or Desktops: If you have a desktop or personal computer, download the app to make and receive internet calls.
  • Smartphones: To make and receive internet calls, download unified mobile apps from the Google Play store and signed in to your account.

Why is VoIP successful?

There are many reasons to explain why businesses must upgrade their communications systems. Business phone systems are designed to avoid complex configurations and complexities like running cables or wires across the office floors, as the setup takes less time to install over the office location. Usually, the centralized setup of the VoIP is configured and managed by the entire team simultaneously from their desks.

  • To save your budgets, especially for small and mid-sized businesses with communications handled across the globe, that means making unlimited long-distance calls through VoIP Services without taking the talking time duration as in the case of analog phones.
  • Affordable Plans: Get affordable call tariffs induced into cost-saving plans that incur pre-defined call rates that can be studied before implementing into your infrastructure.
  • Design your system: design the system’s features based on your business needs, as modern telephony allows for simple customizations such as warm greetings, advanced call forward messages, and other features.
  • No worries: It’s easy for the team members or individuals to attend calls or perform other office tasks even when you are out of the office or working from home.
  • Manage on the cloud: All data and backups are managed in cloud servers, which service providers effectively manage.
  • Cost-saving: with cloud PBX systems, businesses don’t have to maintain the hardware and servers that are highly expensive for small businesses and startups. By managing cloud PBX, you can save considerable money by investing in equipment and its upgrades and maintenance.
  • High-Level Security: high-level encryption is done at every point of access, and also, accessed users need to authenticate into their accounts for security purposes, thus avoiding hacking issues for the higher levels of business communication solutions.
  • No loss of data: maintaining data in multiple data centers helps to retrieve it whenever required or when data loss occurs unexpectedly.
  • One platform, multiple solutions: provides multiple features integrated with the virtual system used by your teams for voice solutions to perform multitasking and handle multiple team members on a single platform.

Features:

  • Call transfer.
  • Auto-attendant
  • Call logs.
  • Branch office assistance.
  • Remote extensions.
  • System access from the inside.
  • CRM integrations.
  • Call recording.
  • Call reporting.
  • Call tracking.
  • Follow me.
  • Ring groups.
  • Conference calls.
  • Scalability.
VoIP Services Features

One of the biggest flexibilities achieved through the VoIP systems is API integration, which means application programming interface integration.

What do API integrations mean?

The developer’s team designs VOIP integrations or API Integrations to integrate the users’ applications with any device, network, or place in the world. It allows all the functionalities of VoIP to be integrated with the existing files in the system. Technically, it is an interface between two or more organization applications that allows systems to exchange data. 

Example: 

The implementation of API is seen in sending data to a server when one connects your mobile application to the internet. The server accepts the request from the receiving side and sends the solution to the receiving side.

The key benefits of API integration are:

  • API is used to distribute personalizable data, information, or services.
  • Versatile in that it can be integrated with any application.
  • Execution time.
  • Productive.
  • Easy upgrading is allowed.
  • The content and services can be easily customized.
  • Sharing and distribution are allowed.
  • Extremely efficient.
  • Extreme automation.
  • Very adaptable in technology and data migration.
  • Saving time.
  • Effective cost.
  • Technology and platform-independent.
  • Extremely safe.
  • Access to applications is simple.
  • Applied in travel and hotel bookings, PayPal, and other applications.

These are the key benefits of implementing API integration in any organization.

Voice API:

  • It is the platform where voice calling gets integrated with the applications to make, receive, and manage calls with high-definition quality.
  • It allows seamless calling.
  • Connect with mobile apps or browsers.
  • Contact any phone number.
  • Multiple features are integrated.
  • Connects with the support team or sales team easily.
  • Click to call gives a real-time experience.
  • It easily connects with the regular phone number by customizing the mobile dialer feature.
  • Arrange conference calls.
  • High-definition call quality.

Conclusion:

Our best service provider provides the best VoIP services, Vitel Global Communications manifesting excellent products with 60+ features focusing on every customer or client with outstanding services. More details regarding our products are available at our website.

5 Assured ways to Increase Employee Engagement using Cloud-based PBX.

Cloud PBX services are taking more love from the businesses growing by depending on the communication.

Internal communicational issues have been drawbacks within the industry, but no strategic advances were found during any sessions.

All these issues are since the internal communication channels which the companies are using might be outdated or not keeping up with the latest technological trends.

This can be overcome by switching to advanced solutions like Cloud-based PBX. A few features are discussed below:

  • IP Phones
  • Data centres are off-site
  • Flexibility
  • Affordable plans
  • Easy Maintenance

IP Phones:

This is a fantastic way to connect with the people in the organization, with the introduction of IP phones, the entire process is now going online, which means the user engagement entirely depends upon the speed of the internet connection.

The company-related data can be transferred through the cloud services as well as the conversations related to the tasks are made on the IP phone, which is an integral part of cloud services.

Data centres are off-site:

When coming into space is a massive issue for any company. There are dedicated rooms for all the office-related departments, and having a unique space to host the communication equipment is not an easy task.

To overcome this hurdle, the cloud-based PBX has its data centres placed off-site, which means there will be no need to worry about the data hosting or providing the service. All these are taken care of by the provider.

Flexibility:

The usage of the applications associated with the PBX system is much more flexible and almost all PBX providers are well aware of the cross-platform issue. They have come up with an idea to introduce mobile and desktop applications.

Affordable plans:

We provide the most affordable plans available to choose from. Depending upon the requirement of the business and deciding whether it is a small or a large business, the plans are made customizable and let the clients choose the best one suitable for them.

Easy Maintenance:

If you are using a service, it will involve the various equipment, and they all need to be present physically on the site.

With the Cloud Pbx phone system, the materials we require are phones and other adapters. The rest of the managing services are done online and hosted on the cloud. When coming to maintenance cost-wise and effort-wise, this kind of PBX is easy to maintain.

Let us see the 5 ways which are reliable to increase the employee engagement using the PBX services:

  1. Better communication with the employees
  2. Real-time discussion through group meetings
  3. No place for miscommunication
  4. Data security
  5. Engaging sessions with the best features

Better communication with the employees:

In a business, there will be a time when a few persons from the team are working from different locations, and communicating with them becomes a huge challenge.

Those challenges will include the worry about the data charges, connectivity issues, and network issues that arise without any information.

Such setbacks are said to be solved with the help of cloud-based phone services. Communication can be done quickly with any person residing at any place without any interruption because these are the services that are run only based on the internet connection.

Real-time discussion through group meetings:

Group meetings can be a better way to overcome the challenges involved in organizing the meetings. During such meetings, the presence of every employee in that meeting is mandatory, and with the cloud conferencing options, the real-time discussion is done. Group meetings can be organized with the help of the PBX phone system

No place for miscommunication:

Miscommunications can ruin the business without any doubt. There will be many challenges that have to be faced by the employees during an important conversation with the teams or the management. Such gaps can be filled easily with the help of the business cloud phone service. The matter which one needs to convey can be communicated easily without any confusion. 

Data Security:

Securing the data is one of the key protocols in any company. This can be easily done when a company switches to the best cloud PBX services from the traditional model of the communication system. So, when coming to data security, these cloud modes of communications will make the industries feel safe.

Engaging sessions with the best features:

There are many features available with the Cloud-based PBX. Most of the features are available with Vitel Global Communications, which ensures significant features like call recording and call forwarding. The sessions which are conducted by the management make the meeting more engaging.

Conclusion:

Businesses are wondering why their competitors are ranking high in sales and other platforms; all this is possible because of the best employee engagement.

When the teams are connected in a loop, innovative ideas and other information related to internal business affairs are said to be shared without any delay. This will assist the employees in working together collaboratively. With the cloud-based PBX, things are made much more accessible.

How to Choose the Right Business Phone System

VoIP  Business Phone

One of the dominant, successful technology implemented in the communication world replacing the traditional phone systems is VoIP. Voice over Internet protocol (VoIP) is a new way of communication technology implemented in businesses or in residential areas. It is a technology that allows users to make telephone calls over an IP network or the internet by sending sound packets between the receiver and the caller. The communication process in the VoIP technology follows the process of sending data packets over the best path avoiding jitters and latencies.

Businesses small to big have changed the style of communicating with their clients mainly residing out of the boundaries. There are many benefits provided by the organizations bringing huge profits compared to the implementation of traditional phone system bills.
Before learning the benefits obtained through the implementation of the VoIP system in your business, let us see what VoIP in technical terms is? working of VoIP, and other details.

What is VoIP?

VoIP stands for voice over internet protocol, also called IP telephony. It is a process of delivering voice communications over the internet. VoIP converts analog voice signals to digital signals using the internet. This technology is becoming popular day by day because of the many benefits and advantages delivered by the VoIP phone system. The VoIP phone system has become a remarkably successful communication tool in diversified business areas.

Types of VoIP Phones

There are two types of VOIP phones which can be setup for your business communications requirements

  • Hard phones
    Hard phones are like traditional phone systems which can be set up on your desk that can be used for

    • Access voicemail
    • Forward calls
    • Uses handsets, Bluetooth, headsets, and speakerphones
    • Arrange conference calls
    • Call blocking
  • Soft Phones
    Softphones mean making calls through apps installed on your computer, device, tablet, or mobile phone.

VoIP Working Process

The VoIP phone system implements packet switching technology that converts analog voice signals into digital signals or voice over the internet.

  • When a VoIP phone receives the digital signal from another VoIP phone, it classifies the digital data into information packets by putting the destination address on each data packet.
  • After the router receives data, it reaches the destination using the shortest path.
  • The data packets are converted again into voice or sound at the receiving side by putting the data packets in the correct order.

Features of VoIP phone

The features of the business VoIP phone system delivered by the VITEL GLOBAL phone are

  • Call Barge
  • Automated Call Distribution
  • Call Recording
  • Online User-Interface
  • Call The queue
  • Live Call Monitoring
  • Call Whisper
  • Voicemail Transcription
  • Reporting and Analytics
  • Virtual Attendant (IVR)
  • Call Groups

Benefits of VoIP Phone System

To choose the right VoIP phone system, one must lookout for the best features integrated that make it a powerful communication tool to meet your business needs.

  • No need of changing the existing number you are using in the present.
  • Allows parallel calls to interact with multiple users at a time.
  • Provides access to many features of the VOIP phone system.
  • Delivers higher audio quality.
  • Crystal clear voice.
  • cost savings

Cloud-hosted PBX solutions are high-cost savings as clients invest money only in the services that are required to be handled in the cloud.

  • Time Savings
    The setup time for installation, analysis, and provision is very less compared to the traditional phone system. Time can be saved in server maintenance; up-gradation of software is easy.
  • New hardware
    No need for buying additional hardware as a phoning system, such as an old phone system, can be used as it can be interfaced easily with the existing infrastructure or hardware.
  • Flexibility
    It is very flexible as the cloud PBX system provided by top PBX providers allows anyone to connect from anywhere across the globe using a smartphone, desktop, or PC, which allows employees to work from their homes.
  • Advanced features
    Many additional features like calling control, voice menu, time conditions, call recordings are upgraded continuously with no additional cost and effort.
  • High-Quality
    High-quality voice calls are delivered through cloud-hosted PBX over the internet with better compression rates and high internet speeds which are upgraded accordingly.
  • Scalability
    It provides high scalability as it can easily scale to meet high usage capacity depending upon the user requirement related to resources.
  • Real-time monitoring
  • Security

VITEL GLOBAL promises every business area for delivering the modernized communication platform to reach out to your clients or customers henceforth becoming successful in the market with cost-effective technology.

Every business irrespective of its size are trying to modernize their communication system by learning the commercial benefits obtained through the VoIP which is very inexpensive, easy to install and manage as they can be used from remote offices or homes and save your money.

  • Multiple tasks, single platform
    Employees can work on multiple projects linked to multiple clients into a single system that delivers a single bill thereby avoiding a monthly billing system.
  • Free calls
    Make free calls or internet calls on VoIP irrespective of geographic location which is the biggest saving for your organization as no need to pay additional bills for making international calls as in traditional phone systems that incur separate tariffs for international billings.
  • Get special features with zero cost
    The main benefit of the VoIP phone system compared to the traditional analog phone system is its features which are not included in the analog phone like call recording, call forwarding, IVR as mentioned before that doesn’t incur any additional charges to the organizations.
  • Tie-up with the best VoIP provider
    Vitel global provides the best and affordable business phone system to make and receive local to international calls at standard rates thereby reducing huge telephone bills.
  • No additional lines
    If you are planning to expand your business then there is a high increase in demand for communication with the clients who reside over the boundaries.
  • Unified communication
    No need to have a separate communication platform for clients and businesses working from office or from other remote locations as the teams working on a single project can communicate easily utilizing the advanced features of the VoIP business phone.
  • Handle multiple projects
    Organizations can achieve high productivity by handling multiple projects as they can meet the deadlines on or before time as you need not handle separate networks for voice and data.
  • Invest in VOIP of your choice

Organizations can implement hosted VoIP or premise VoIP systems, where you require an in-house expert to maintain the premise VoIP phone system, and hosted VoIP service provider takes the complete responsibility of managing the VoIP calls on a monthly or annual basis.

We suggest the organizations go for hosted VoIP provider as it is reliable, cost-effective, and easy to set up and manage.

Contact Vitel Global For VoIP Phone

Book Live Demo Today: https://www.vitelglobal.com/voip-live-demo

Send Your Query: enquiry@vitelglobal.com

Call: 848-500-0060

Get The Team Together with Vitel Global Communications Video Conference Bridge Feature

While conference bridges and other business phone system solutions work well in many situations, sometimes you just need a face-to-face meeting. Video Conferencing Bridge solutions for businesses have many uses in the modern office, some of which are unexpected. Many in-person meetings and tasks can actually be accomplished with similar results using video conferencing, which can save time and money by reducing the need for employee travel. Here are five uses for video conferencing that can help your business become more productive, spend less time and money, and place less emphasis on physical locations.

 

One-on-One Conversations

Whether they are scheduled months in advance or are done on the fly, one-on-one meetings are a valuable part of being in a physical office. Video Conferencing can not only provide this, but it can also open the door for businesses to place less importance on physical locations. Video conferencing products are also offering the option to have a “room” open at all times so that coworkers can drop in without notice and talk to whoever is online for a quick chat.

Group Meetings

Most of the Small Businesses Prefer Traditional telephone conference calls for group meetings, but they have their own drawbacks. For people who have trouble identifying people based on their voices, following along with conference calls can be nearly impossible. Group Meetings using video conferencing give participant’s various visual aids to improve communication and allow for greater productivity. Some video conferencing products have features which makes clear cut to which individual is currently talking and visual learners can gain much more from video conferences than traditional conference calls.

Recruiting Efforts

One of the most valuable aspects of video conferencing for business growth is its use in the field of recruiting. With video conferencing, recruitment staff can schedule informational meetings, interviews, and pre-hire assessments, all without the potential employee having to travel. This not only streamlines and humanizes the recruiting process, but it also allows employers to cast a wider geographical net in order to recruit top talent.

Design Reviews, Sales Presentations and More

Many video conferencing features and products allow users to share their computer screens, which is most useful for things like design reviews and sales presentations.

IT Screen Sharing and Remote Access

One of the reasons that many IT professionals love video conferencing products is that they help IT departments do their jobs easier and faster. Rather than trying to explain an issue over the phone, a staff member can simply video chat with the IT department and share their screen so that IT professionals can see the issue firsthand. When this is paired with remote access software, an IT professional can quickly and easily fix the problems of an employee from anywhere.

Business Phone System Solutions from Vitel Global Communications

Want to learn more about the ways we can help improve your business? Vitel Global Communications can satisfy all of your Business Phone System needs, whether you need help with your new VoIP Phone System or just want to change or streamline your existing business phone system network. We have the experts and products to fulfill all of your business phone system and service needs. For more information, contact us at 1-908-818-1535 Visit: https://www.vitelglobal.com.

Find A VoIP Phone Service With Multiple Features & Options

Every business needs a VoIP phone service. You have customers to call, vendors to bargain and teams to coordinate. Sure, you can use email, smartphones, and messaging apps. But nothing really comes close to a perfect business phone system, always-on phone service purposely designed to optimize voice-based communications and help your business keep in touch with people who matter.

No two businesses are alike and there is no such thing as a “one-size fits all.” In general, cloud PBX business phone system and hosted VoIP phone system solution and a more traditional on-premises phone system each have its own strengths. Depending on your business needs can you determine the best answer as to whether cloud or an on-premises installation will be the best choice.

For any business phone communications, there are two types of business phone systems: an in-the-utility-closet traditional phone system and a cloud-hosted phone system solution. Each has specific benefits and understanding your own needs will help you decide which is right for you. To determine which type is the best for your business, start by considering these questions.

How many locations does your organization reside?

If you are located on more than one premise or are likely to be in the near future, consider a cloud-hosted business phone system for added flexibility and features such as free calls between sites.

How many employees in your organization will need a desk phone?

If less than 20 extensions, a cloud-hosted business phone system may be the most affordable option. Generally, the more seats you have, the more investing in a traditional business phone system makes financial sense. However, that isn’t to say the cloud-hosted business phone system is not suitable for larger organizations. We would recommend looking at both options and seeing which features or benefits suit your organization before making a decision.

How you prefer to finance a new cloud business phone system?

Perhaps one of the most significant differences between a traditional business phone system and a cloud-hosted business phone system solution is the way in which they are financed. Traditionally, because with a traditional business phone system you have to purchase all of the equipment upfront, it is handled as a capital expenditure. Whereas with a cloud-hosted business phone system, all of the hardware is rented by your provider, so you pay a lower upfront initial cost and a competitive monthly operational cost. Simply pay for what you use.

Do you have any plans to expand or move your business or organization in the next three to five years?

If you already have plans to expand your business or organization, then you will need to take this into consideration when choosing a new business phone system. Cloud-hosted business phone systems are more affordable and flexible; you can add and remove handsets as your business changes and since they require little hardware on-site, can be moved easily.

Traditional business phone systems require you to take the maximum number of desk phones you will need from the outset and since you have all of the hardware on your premises, can be more expensive to move from one place to another place.

The above gives you a rough flavor of the differences between the types of business phone services. Simply call us to Vitel Global Communications discuss all of the available and affordable cloud business phone system and services or simply fill out a quote request from the menu above and we’ll call you.

Best Hosted VoIP and Cloud Business Phone System for Modern Business Communications

Business Phone System and Service Providers today operate much differently than they did a few years ago, due in large part to the proliferation of the cloud and virtualization. If your company is considering upgrading or installing a new cloud business phone communications system, Hosted VoIP (Voice over Internet Protocol) is a great option. The benefits of using this kind of system extend far beyond features, affordability and many businesses or organizations continue to be surprised by the ways this Business Phone Communication Services can help them. Vitel Global Communications believes in finding the right business phone system for your company and we will work with you every part of the installation to figure out the best business phone system solution for your business. Here are some features that will be your favorite benefits of Our Hosted PBX and VoIP Phone System and Services.

AFFORDABLE PRICING

If you have a legacy business phone system, it takes a lot of time and effort to add features beyond basic functionality. These extra features can also require costly new hardware or additional business phone services. More often than not, these small upgrades can be time-consuming and involve costly service charges.
With our hosted VoIP, features like caller ID, voicemail, call forwarding, and conferencing are already integrated with most of the plans and features automatically included, you won’t have to worry about your ever-expanding business phone bill or be surprised by the cost of extra hardware installations.

USER-FRIENDLY

We have seen enormous developments in technology over the last decade. The technology used to be synonymous with “hard to use”–but not these days! Because the culture surrounding technology has adapted toward being user-friendly, you can get the benefits of new technology without struggling to figure out how to use it.
Hosted VoIP is far easier to use than most people think. Your new platform will let you make calls and receive calls very similarly as you would on a traditional VoIP phone system. Hosted VoIP service providers focus on making the set up easy, especially if your company doesn’t have an IT team or a tech guru. When we install a VoIP system in your office, Vitel Global Communications Experts will make sure you understand every aspect of the business phone system before we’re finished.

24/7 SUPPORT

Hosted VoIP systems typically involve only limited amounts of hardware and a simple setup. In some cases, all you have to do is plug in your phones! Hosted VoIP providers can finish most of the setup remotely with 24/7 support.
Also, because the service runs on the cloud, you won’t need devoted IT employees to maintain the system. Upgrades will be pushed remotely and you can add, change, move, or delete users yourself if you prefer. On the rare occasion that you experience any downtime or issues with the system, reputable Hosted VoIP providers offer 24/7 support at no extra cost.

EASY INTEGRATION AND SCALABILITY

If you’re already using technology to organize your employees or communications, you would be surprised at how easily Hosted VoIP solutions can actually integrate with your current business communication system. For example, if your organization uses a cloud based CRM platform, your hosted VoIP phone system could be integrated to pull up client records when that client calls in. Voicemail to email functions can streamline communication, making it easier than ever to track clients’ needs and problems. Hosted VoIP systems also scale very easily, because the platform doesn’t exist on-site and won’t be limited by space or resources. When you’re a growing organization and you want a system that can grow with you.

FLEXIBILITY

With traditional VoIP and business phone systems, you always need a physical landline to make or answer calls. In order to be productive or client-facing, your employees need to be locked down to desks and locations. Hosted VoIP service integrates with CRMs, Helpdesk and other everyday applications for efficient communication, sales and support.

HOSTED VOIP CAN CHANGE YOUR BUSINESS COMMUNICATIONS

Interested in any of these benefits? Contact America’s Phone Guys today! We can walk you through all of your options, designing the perfect VoIP phone system that will grow and change with your business communications.