Best Hosted VoIP and Cloud Business Phone System for Modern Business Communications

Business Phone System and Service Providers today operate much differently than they did a few years ago, due in large part to the proliferation of the cloud and virtualization. If your company is considering upgrading or installing a new cloud business phone communications system, Hosted VoIP (Voice over Internet Protocol) is a great option. The benefits of using this kind of system extend far beyond features, affordability and many businesses or organizations continue to be surprised by the ways this Business Phone Communication Services can help them. Vitel Global Communications believes in finding the right business phone system for your company and we will work with you every part of the installation to figure out the best business phone system solution for your business. Here are some features that will be your favorite benefits of Our Hosted PBX and VoIP Phone System and Services.

AFFORDABLE PRICING

If you have a legacy business phone system, it takes a lot of time and effort to add features beyond basic functionality. These extra features can also require costly new hardware or additional business phone services. More often than not, these small upgrades can be time-consuming and involve costly service charges.
With our hosted VoIP, features like caller ID, voicemail, call forwarding, and conferencing are already integrated with most of the plans and features automatically included, you won’t have to worry about your ever-expanding business phone bill or be surprised by the cost of extra hardware installations.

USER-FRIENDLY

We have seen enormous developments in technology over the last decade. The technology used to be synonymous with “hard to use”–but not these days! Because the culture surrounding technology has adapted toward being user-friendly, you can get the benefits of new technology without struggling to figure out how to use it.
Hosted VoIP is far easier to use than most people think. Your new platform will let you make calls and receive calls very similarly as you would on a traditional VoIP phone system. Hosted VoIP service providers focus on making the set up easy, especially if your company doesn’t have an IT team or a tech guru. When we install a VoIP system in your office, Vitel Global Communications Experts will make sure you understand every aspect of the business phone system before we’re finished.

24/7 SUPPORT

Hosted VoIP systems typically involve only limited amounts of hardware and a simple setup. In some cases, all you have to do is plug in your phones! Hosted VoIP providers can finish most of the setup remotely with 24/7 support.
Also, because the service runs on the cloud, you won’t need devoted IT employees to maintain the system. Upgrades will be pushed remotely and you can add, change, move, or delete users yourself if you prefer. On the rare occasion that you experience any downtime or issues with the system, reputable Hosted VoIP providers offer 24/7 support at no extra cost.

EASY INTEGRATION AND SCALABILITY

If you’re already using technology to organize your employees or communications, you would be surprised at how easily Hosted VoIP solutions can actually integrate with your current business communication system. For example, if your organization uses a cloud based CRM platform, your hosted VoIP phone system could be integrated to pull up client records when that client calls in. Voicemail to email functions can streamline communication, making it easier than ever to track clients’ needs and problems. Hosted VoIP systems also scale very easily, because the platform doesn’t exist on-site and won’t be limited by space or resources. When you’re a growing organization and you want a system that can grow with you.

FLEXIBILITY

With traditional VoIP and business phone systems, you always need a physical landline to make or answer calls. In order to be productive or client-facing, your employees need to be locked down to desks and locations. Hosted VoIP service integrates with CRMs, Helpdesk and other everyday applications for efficient communication, sales and support.

HOSTED VOIP CAN CHANGE YOUR BUSINESS COMMUNICATIONS

Interested in any of these benefits? Contact America’s Phone Guys today! We can walk you through all of your options, designing the perfect VoIP phone system that will grow and change with your business communications.

How To Have A Extraordinary Cloud Business Phone System With Minimal Spending

We are happy to announce that more additions to our continued progress in making business phone system calling – experience and quality – flawless.

Any type of Call Centers and Business Enterprises often deal with a lot of calls and clients on a daily basis. With that each of the small interactions and services around, these customer care giants cannot afford to interfere around with sub-standard services and faulty business phone system.

Not to say that any small business would twist with their customer service. Even they cannot afford to lose any customer due to a bad business phone system.

As a business owner, you might want to pick a service that offers consistent tech support and quick easy to manage all shortcomings in the service and when it occurs.

This factor is important for any business to maintain their communication and not lose their customers due to any problem that occurs at the technical end of the business phone system. Also, exhaustive support helps you to streamline the installation process wiring, hardware support, and the programming of software as per the business’s requirements.

As a business owner dealing with customers, you should focus on your customer and not on the reliability of your business phone system. Once you have selected a good support based service for your business, you would have to extract your requirements.

This step is important as it will form the basic functionality that your business phone will provide. Here are a few questions that this step will help to find out the answer:

What kind of features do you need for my business phone system?

How can you increase your staff’s efficiency?

Which business phone system would be suitable for the size of your team?

What are the insignificant features and services that you won’t need?

Is it scalable?

Does the business phone system offer flexibility?

Customer experience is the most trending and go-to aspect of any brand wanting to exploit in the market for profit. Therefore, it is not extremely surprising or impressive that businesses are growing increasingly fond of cloud business phone system for all their communication requirements. Now, cloud-based business phone systems are used by people for just about everything from the storage of data, apps and software services to Analytics and the replacement of large and bulky systems.

These services do provide many advantages, so it is not surprising that cloud systems are useful for business communication as well. There are several aspects to a Cloud business phone system that would warrant a steady investment, but before we study reasons to invest in the best Cloud business phone system, let us look at some of the basics of Cloud business phone services.

They are customer-oriented and user-friendly and offer a bundle of features with really affordable plans. Factoring the demands of businesses, cloud business phones are often consolidated with several different business softwares (CRM’s) to provide a seamless business phone system solution for several different requirements.

They’re cheaper, more flexible and provide more features. A cloud business phone system can replace an entire network of wires, hubs and desk phones and let you go on about your calls using computers or even smartphones.

Apart from these major updates, we have optimized a lot of things behind the scenes and continuously working hard to improve call quality, speed and user experience.

The Business Phone System in the USA

We are the Business Phone System providers in the USA offers VoIP and video phones to meet your business needs from the quality service provider at affordable prices. Get high-quality business desktop phones that work on standard SIP protocols that connect just like plug and play with your Vitel Global business service. Select from any manufacturer either Panasonic PBX system or Polycom SIP phones or Cisco VoIP phones etc., and start saving on all type of VoIP devices and plans, with our business phone, you can make unlimited calls to the US, Canada, India & 40+ other countries.
The key benefits of our VoIP phones services are as follows:
1. Anywhere Access
2. Cloud VoIP services
3. Maintain Office Number
4. Business Phone Features
5. HD Voice Quality
6. Video Calling
7. Text Messaging and
8. CRM integration

1. Anywhere Access:
Are you away from our office and in need of communicating with the team or client? don’t worry about your conversation, with our business communications mobile App or desktop App, you can access your phone remotely from anywhere.

2. Cloud VoIP services:
As the current technology has more reliability on cloud storage, we too have upgraded our system to be cloud compatible so that we and you never be out of storage and enjoy the complete features of our VoIP phone at its best.

3. Maintain Office Number:
Do you worry about taking a new connection by leaving an existing contact number? Don’t worry, to switch to our services it’s not mandatory to take a new connection, we do provide number porting feature so that you can switch to our service without changing your existing contact number.

4. Business Phone Features:
In general, you need a more efficient and reliable phone for business when compare to that of residential use as it will be used by many hands, the usage will be high, need effective call quality etc., along with that there will be more conference calls needed to carry business communications effectively, save the number, messaging, call reminder, music on hold, and lot more features are provided with our business phone system.

5. HD Voice Quality:
The primary feature of any phone is its voice quality both in hands & hands-free, our VoIP phones are built to produce and receive crystal clear voice.

6. Video Calling:
Most of the business communications required demonstrations, sharing visuals rather than simple voice conversations for convenient & better understanding of things, so our video conference phones are built with HD cameras which are ideal for all light conditions. So, that there won’t be any distortions or noise in both audio & video quality.

7. Text Messaging:
Most of the traditional phones are not provided with messaging services, and also for user who relies only on voice calls, doesn’t need this texting feature. But there are certain businesses who are mostly dependent on text messaging service equivalent to that of voice calls. So for such users, our VoIP phones are also capable of sending and receiving of text messages.

8. CRM integration:
CRM stands for Customer Relationship Management, where it plays a vital role in any business to maintain a continuous relationship with there customers for the better understanding of there customers and their activities for business development. Our IP phones do have CRM integration compatibility.